SPEAKSPACEReviews of speakspace.com

Response from SPEAKSPACE· Mar 11, 2019

Thank you for your stellar review!

Response from SPEAKSPACE· Mar 13, 2019

Thanks so much for your review. We sincerely appreciate it! Team SpeakSpace

Response from SPEAKSPACE· Mar 13, 2019

So sorry for the delayed response; we really appreciate your excellent review! Team SpeakSpace

Response from SPEAKSPACE· Mar 13, 2019

Sorry for the delay in responding and thank you so much for the kudos! My number one priority is taking care of our customers, as well as guide them along the way to meet every need. Becky

Response from SPEAKSPACE· Mar 13, 2019

Thanks for the 5 star review, Susan! Team SpeakSpace

Response from SPEAKSPACE· Dec 19, 2018

Hi Kelly, Thanks so much for your review! As you know, we were able to pinpoint the issue you had, due to your providing feedback in a timely manner! If you'll recall, there were two overlapping lines from the same phone number in the conference, which is referred to as a flash hook. A flash hook happens when a caller dialed into a call hangs up, then immediately re-dials in causing two lines from the same phone to be placed into the call. As a reminder, in order to prevent an issue like this in the future, please advise participants to ensure their line is disconnected from the conference completely by allowing the hand set to rest in cradle for approximately 10-15 seconds before making another call. This allows proper time for the PBX and carrier network to send and receive the proper disconnect request. Hope this helps and thanks again! Becky

Response from SPEAKSPACE· Dec 19, 2018

Thanks so much for the kind words, Brian! Happy Holidays! Becky

Response from SPEAKSPACE· Dec 19, 2018

Thank you, Tammie! Please let us know if you need anything by contacting [email protected] or [email protected]! Becky