From my first text for product info…
From my first text for product info that was for my application and for pricing,payment, and delivery process was smooth sailing for me. Thank you!
By Dave T.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
292 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 251 reviews with 5 stars · Clear filters
From my first text for product info that was for my application and for pricing,payment, and delivery process was smooth sailing for me. Thank you!
By Dave T.
Great service and fast shipping. Love my new mini split.
By Kevin E.
Fast shipping fair pricing good equipment
By MESSER
Got my order on time competitive price
By Greg A.
Titus was helpful. Needed to return a unit to upsize; went fairly well. Prices are great. New unit is working great.
By kevin T.
Como contratista HVAC, siempre estoy buscando proveedores confiables, y al principio tenía mis dudas sobre esta compra, pero debo decir que mi experiencia con southminisplits.com superó mis expectativas. La mercancía llegó mucho más rápido de lo esperado, en perfectas condiciones y con una calidad excelente. Todo el proceso fue claro y sin problemas, lo que me dio mucha confianza para futuras compras. Definitivamente recomiendo esta tienda a otros profesionales del sector. ¡Gracias por el buen servicio y la eficiencia!
By Juan R.
Response from southminisplits.com· Mar 6, 2025
¡Gracias por tu confianza y por compartir tu experiencia Juan! Nos alegra saber que superamos tus expectativas y que todo llegó en perfectas condiciones. Siempre estamos aquí para apoyar a los profesionales del sector HVAC con productos de calidad y envíos rápidos. ¡Esperamos seguir siendo tu proveedor de confianza en el futuro! Saludos, El equipo de South Mini Splits
Great deal & fast shipment
By RICHARD L.
Response from southminisplits.com· Mar 6, 2025
Thank you for your support Richard! We're glad you got a great deal and fast shipping. Enjoy your purchase! 🚀
Great customer service. Very responsive to feedback and questions. Super fast shipping def will order again.
By Matthew B.
Response from southminisplits.com· Feb 24, 2025
Thank you for your kind words Matthew! We're glad to hear you had a great experience with our customer service and fast shipping. We appreciate your support and look forward to serving you again! Best regards, The South Mini Splits Team