Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45 reviews
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SOS Online Backup offers a secure and robust cloud backup for consumers and businesses. SOS Online Backup has been the PC Magazine Editors’ Choice Award since 2006 and is Laptop Magazine Editors’ Choice. SOS Online Backup supports Windows (endpoints/servers) and Mac platforms. SOS Online Backup has a lot of small niceties. Its speeds were very fast, its wizard is helpful for less tech-savvy users, and its the most lightweight backup program. SOS Online is a cloud backup service that differentiates itself from its competitors by offering top-notch security with exclusive features like unlimited versioning, archiving and much more.
SOS Online Backup (sosonlinebackup.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
45 approved reviews, newest moderated first
So far it has been a pleasure to partner with SOS Online Backup. We reviewed several services and decided to work with SOS due to the security features and as a Medical Health Provider this is very important to us here at HCDC, MD. Jeff Hernandez and David John always provide professional support and are very proactive. Sincere Regards, Eddie Operations Director/Partner
By eddie C.
Easy to work with and very affordable.
By Leslee O.
Good all around. Not intrusive. Easy setup. Piece of mind.
By Dave S.
Definitly would recommend it! Pros - easy to use and reliable back up solution. And, as far as I know, it has the lowest price. Cons - download sometimes takes longer than I would like and you can't download more than one file at once (only a whole folder content).
By Alessandro G.
I required assistance with my SOS Online Backup account and spoke to David at the help line. He was very patient and helpful in stepping me through what was required to resolve my problem. Outstanding customer service! Thank you.
By Chad C.
SOS is a great company They are there to help you with any questions or concerns you might have..it doesn't matter if you call them on the phone or by email. The service is fast. Thanks Dennis Mullin
By Dennis M.
SOS was easy to set up, including over mapped drives on Windows. I've needed to restore a backup copy a few times. Restoring is easy and intuitive.
By Joe T.
I find them a really good service. Great back up speed, easy to navigate interface, and easy to recover files. They have great customer service, who are really really responsive.
By Consumer
