être derangé pour du demarchage…
être derangé pour du demarchage telephonique alors c'est desormais interdit, il faudrait que cette société se mette à jour
By ielO
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,119 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Automated transcription, translation, and subtitling. Trusted by millions of users.Fast, accurate, affordable, and secure. Sonix is SOC 2 Type 2 compliant.Search transcripts, share transcripts, dozens of export options, integrations, subtitles, captions, and full API.Sonix overview: https://youtu.be/FXEL7TOKEXAIntroduction to Sonix: https://sonix.ai/introduction-to-sonixSonix pricing: https://sonix.ai/pricingSecurity: https://sonix.ai/security
Sonix (sonix.ai) has 1,119 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 7 reviews with 1 star · Clear filters
être derangé pour du demarchage telephonique alors c'est desormais interdit, il faudrait que cette société se mette à jour
By ielO
hallucinations and and other mistakes in danish
By Jesper W.
total scam...
By Nikola P.
Waiting for over 2 hours for a 28-minute video to upload. The last .1 Mb has been uploading for an hour. Waste of time.
By Sarah
The customer service is totally hopeless. There was a technical issue that doesnt allow exporting the subtitles correctly. I asked for help in the chat and literally they replied once per day. So after a whole two days, all the reply I got is they will ask the technicians what's going on. This is not what I'd expect from a paid service. They have proved themselves to be incompetent both at technology and service level. Also, one thing many AI transcribers do not understand is that native speaker often mix English into Cantonese. The users are literally doing all the transcribing work themselves. So whoever is reading this now, please could you take this in mind when you are developing a better transcribing tool? thanks.
By Tomate C.
I signed up for the $22 monthly subscription thinking it included transcriptions. To my surprise, Sonix charges extra for every single transcription on top of the subscription fee. In the end, I paid $50 in one month, even though I had already paid for the membership. Yes, it’s partly my fault for not reading every detail carefully, but honestly, I never imagined any platform would charge separately for the core service after paying a subscription. There are other, much better transcription platforms out there that offer everything within a lower monthly fee and provide way more features. Sonix feels like a trap for unsuspecting users. Wouldn’t recommend.
By Tena T.
Response from Sonix· Mar 28, 2025
I'm sorry you feel this way and had this experience. I can appreciate it wasn't great for you. Just so you know, we try to make it abundantly clear that to use Sonix you will be required to pay a subscription fee and a hourly fee on the Premium Plan. On the Standard Plan it is simply $10 per hour. We detail this on the pricing page (https://sonix.ai/pricing). To take it one step further, and to make it abundantly clear of our pricing, every user is required to check a box that states that they understand that the pricing for Sonix is a subscription fee plus an hourly fee. You would have checked this box upon checkout. Again, I'm sorry you didn't read through the pricing in detail and had this experience.
This is absolute dross for converting German to English, even pasting your own transcripts and then having someone line it up by adjusting the timestamps. The outputs are full of repeat timecode so it makes no sense at all to whatever program you wish to use. If you copy a file it doesn't retain the work that has been carried out. The only option seems to be a manually manipulation of the txt file.
By SH
Response from Sonix· Feb 22, 2021
Sorry to hear you didn't have a great experience. That's not what we want. Unfortunately our machines are only as good as the audio that is submitted. If there is background noise, slurred and swallowed words, and are people talking over each other, the resulting automated transcription will be negatively affected. In these cases, we suggest using a human transcription service. Here are several articles that may help with audio quality: 1. https://sonix.ai/articles/how-to-make-voices-sound-better-in-your-audio-for-free 2. https://sonix.ai/resources/the-easiest-way-to-improve-your-zoom-audio-quality/zoom-high-fidelity-audio-mode/ 3. https://sonix.ai/how-to-capture-great-audio 4. https://sonix.ai/remove-metallic-sound-from-audio 5. https://sonix.ai/articles/how-to-remove-background-audio-noise 6. https://sonix.ai/articles/how-to-remove-crosstalk-and-mic-bleed-from-audio-for-free