Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
394 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
394 approved reviews, newest moderated first
We sat at the drive through speaker for 10 min. pulled around to the window. 7 people looked at us and just walked away. this is NOT the first time for this happening. the Sonic is in Dover Tn. WILL NO VISIT IT AGAIN.
By NO MORE VISITS TO S.
Slow with taking orders. 15-20 minutes is to long to place a order with 1/2 cars ahead of you!
By R. K.
Tried to order food , intercom was acting up and was told it would take 10 minutes before I could order. Then the car- hop comes out and accused me of being rude. Then refused to take my order and told me she would call police if I didn't leave fast.
By Richard W.
Took over five minutes to get a response after I pushed order button (two other cars in whole lot). The intercom was impossible--could not understand what staff person was saying; asked her to repeat multiple times. Slot for credit card was dysfunctional; my card 'fell in' hole and I just barely got it out, tearing part of card in process. Milkshake machine broken so could not get what I wanted. Chile cheese burgers had barely a hint of chile. Otherwise ingredients seemed fresh but nothing was wonderful (no 'Yum!' factor). Fries were delicious--all six or eight of them. Really, there were three whole fries and a bunch of stubs. I did ask for 'no mustard' and a side of mayo and rootbeer, no ice. All were delivered as requested. The server said 'Welcome to Sonic' and was polite as the food was presented and server named all the items ordered--all correct, but food took longer than we expected. 2 burgers, two drinks, dinky fries = $22.00 Ridiculous. Last visit to Sonic. And I really do mean that. This was our experience this evening. Farmington, NM, San Juan Blvd, 5/11, 9:38 p.m.
By ML W.
Worst restaurant . The food is cold and the taste is not good at all. The service is too slow.
By Jack A.
I don't recommend sonic to anyone. They don't have staff that makes the food in a quality manner or quantity is inaccurate. Worst experience.
By Thomas B.
They have the worst website I have ever used tried to get their smashburger it didn't work both are phones didn't work then they told me they would send me a free cheeseburger because it didn't work Well that didn't happen they don't need our business and our office is right next door
By Jay
I can't believe my online order was even attempted to full fill. Oviedo store
By zomkc M.
