Poor tracking site
Poor tracking site, no information as to when my order will arrive, has not arrived yet only email stating company is on holiday and will respond on return
By LB
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
563 reviews
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Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
563 approved reviews, newest moderated first
Poor tracking site, no information as to when my order will arrive, has not arrived yet only email stating company is on holiday and will respond on return
By LB
Credit card was charged as soon as the order was placed but the item was never sent.
By Kate S.
It’s been 2 weeks they still haven’t shipped my order
By Juan S.
Order not fulfilled
By Derrick R.
Where are my glasses?
By Joanna Licea F.
I was asked to review my purchase which is funny since it’s been two weeks and still have not received my over $500 sunglasses. The company is currently closed for the Jewish holidays as well so no one in customer service will respond to me.
By Sarah Leingang Z.
Order #119948 Scammers!! After 33 days waiting i have received this email. They never refunded my money as well. Ignore this site. They are fraud. Hello Zannat, Thank you for following up. We sincerely apologize for the continued delay and understand your frustration after waiting this long for your order. We’ve reviewed Order #119948 for the Tommy Hilfiger TJ 0092/S 807 sunglasses and have a more specific update to share. The original shipment from the manufacturer encountered an issue while in transit to our fulfillment center and was returned to the manufacturer. We are now awaiting the replacement shipment. We anticipate that your order will ship next week, once our offices resume regular operating hours. As soon as it is processed and shipped, you will receive a separate email with your tracking information. We understand that previous updates indicated the shipment was close to arriving, and we apologize that the situation changed and resulted in additional delays. Thank you for your continued patience while we work to complete your order. Best regards, Nicole Solstice Sunglasses Customer Care Team
By Zannat
I ordered sunglasses 2 weeks ago and over 10 business days ago. I have emailed an inquiry and got a response to wait 7-10 business days. Still have heard nothing about my order being shipped.
By Monica