Glasses came way too big
Glasses came way too big. I had to pay to have them sized down. Solstice suggested I take them to LensCrafters rather than just sending out a new pair to replace these. Other than that, very good.
By Nws
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 28 reviews with 4 stars · Clear filters
Glasses came way too big. I had to pay to have them sized down. Solstice suggested I take them to LensCrafters rather than just sending out a new pair to replace these. Other than that, very good.
By Nws
Quality of product and Time of delivery
By Keenan M.
Service met my expectation with the exception that you have the billing and shipping addresses reversed.
By Carl M O.
Response from Solstice Sunglasses· Sep 16, 2026
Hi, Thank you for your feedback, and we’re sorry for the inconvenience regarding the billing and shipping addresses. We’d be happy to help you correct this. Please reach out to our Customer Support team at [email protected], and we’ll be happy to assist you.
Fast and easy love the color of the eyewear hope the delivery service is fast so far so good and thank you
By Brenda R.
Response from Solstice Sunglasses· Sep 15, 2026
Hi, We're so happy you love the eyewear's color and found the process easy! We appreciate your kind words and look forward to your continued satisfaction.
Good I hope so I recept my package soon
By Nonotte La B.
Decent for the price
By JASON B.
Response from Solstice Sunglasses· Sep 4, 2026
Hi, Thank you for your review! We’re glad to hear you feel the sunglasses are a decent value for the price. We truly appreciate your feedback and your business, and we hope you enjoy your new sunglasses!
The experience of preserving was easy except the fact that the button for the shipping protection is automatically checked . I didn’t realize and paid an xtra $5 for something I did not want .
By Kelly F.
Response from Solstice Sunglasses· Aug 25, 2026
Hi, Thank you for your feedback. We’re sorry for the confusion regarding the shipping protection option. We understand that it was selected unintentionally, and we have gone ahead and refunded the $5 shipping protection charge. We appreciate you bringing this to our attention.
The price of the purchase was EXCELLENT! The merchandise was FAB the packaging, the presentation was A1! Even the communication from tracking and shipping was GREAT! Only thing that I didn’t like was that it took SO Long to process the initial order. But I will DEFINITELY shop this place again. TRUST!
By Mr C.
Response from Solstice Sunglasses· Aug 20, 2026
Hi, Thank you so much for your amazing review! We’re thrilled to hear that you loved the price, merchandise, packaging, presentation, and communication throughout the shipping process. We’re sorry the initial processing took longer than expected. We’re always working to improve our processing times and get orders shipped out as quickly as possible. We truly appreciate your patience, trust, and support, We hope you enjoy your new glasses.