Never ship the order
Never ship the order
By Sheer
Response from Solstice Sunglasses· Jul 9, 2026
We appreciate you bringing this shipping concern to our attention. We are actively investigating why your order was not shipped.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
563 approved reviews, newest moderated first
Never ship the order
By Sheer
Response from Solstice Sunglasses· Jul 9, 2026
We appreciate you bringing this shipping concern to our attention. We are actively investigating why your order was not shipped.
Amazing service
By Lupe H.
I still haven't received my order and has been almost 3 weeks
By Kaitlyn H.
Response from Solstice Sunglasses· Jul 9, 2026
We're very sorry to hear about the delay and understand how frustrating it is to be waiting nearly three weeks for your order. We sincerely apologize for the inconvenience. Please know that we are actively working on your order and doing everything we can to have it shipped as soon as possible. We appreciate your patience and thank you for your understanding.
I'm not sure how to leave a review when I didn't receive my glasses yet.
By Tony K.
Response from Solstice Sunglasses· Jul 9, 2026
We're sorry your order hasn't arrived yet and understand your frustration. Please know that we are actively working on your order and doing everything we can to have it shipped as soon as possible. We sincerely apologize for the delay and appreciate your patience and understanding.
Clearly a used pair of glasses. Arrived with finger prints on glasses and an odd plastic sleeve. Glasses are slightly warped. Concerned they are not authentic.
By Jonathan
I haven't received my order yet
By Scarlett C.
Response from Solstice Sunglasses· Jul 9, 2026
We're sorry to hear your order did not meet your expectations. All of the eyewear we sell is 100% authentic and sourced directly from authorized distributors and manufacturers. We sincerely apologize that your glasses did not arrive in the condition you expected, and we appreciate you taking the time to share your feedback as we continue to improve our quality control and customer experience.
No delivery update or status until I had to email and ask. All of a sudden the order was processed and shipped out. Glasses were exactly what I ordered. Just annoying ai even had to reach out in order for the order to be processed.
By Frank C.
Response from Solstice Sunglasses· Jul 9, 2026
We appreciate you taking the time to share your experience. We sincerely regret any frustration caused by the lack of timely updates regarding your order's processing and shipment. We are reviewing our communication procedures to ensure this does not happen again. We are glad the glasses met your expectations once they arrived.
Ordered sunglasses over 2 months ago, still not arrived.
By Unacceptable
Response from Solstice Sunglasses· Jul 9, 2026
We're very sorry to hear about the extended delay with your order. Unfortunately, there was an unexpected delay affecting your order, and we sincerely apologize for the inconvenience. Please know that we are actively working to fulfill your order as quickly as possible. We truly appreciate your patience and understanding.