Solid-MerchReviews of solid-merch.com

We've used Solid Merch for 10 records for our label and our experience has been absolutely spectacular. Our main contact, William, has fantastic attention to detail and is great with communication regarding the projects. The customer service is the best. The product is also exceptional. Every one of our records has turned out exactly as we envisioned. Our customers even comment on how quiet the records are in the silent parts. Thanks for all you do for us at DFW Legacy Series!

The folks at Solid Merch are well... pretty darn solid! Very helpful, timely, and professional. The turn around for my order was quick and I am 100% satisfatied with the product! 10/10 would work with them again!

These guys have knocked it out of the park on 2 of my band's small-run 12" LP records. The quality from the Czech Republic plant they used has been fantastic all the way around, and the overall process was very quick. Will likely be coming back!

Questions were answered quickly and accurately. Product quality was excellent. Their pricing was the best we found, after getting multiple quotes from other vinyl record suppliers.

The sales team and representatives helped me so much along the way. The product (100 LP's) came out perfectly and looked great! Would use Solid Merch again.

Solid Merch did a solid job on our vinyls. They’re very detailed in their requirements which, while making it a little more difficult to submit files etc, does lead to a better project. Overall, we’re very happy with the final outcome and would recommend Solid Merch.

This was the first time I've done this and I had NO IDEA what I was doing. I was able to get a person on the phone- Rachel- and she walked me through everything. And every time something else came up I was able to get Rachel on the phone again. I was amazed with how smooth everything went. And our records are BEAUTIFUL 😍 💚!!! THE artwork is perfect, the green 180g vinyl is perfect. Even the price was great. I'm already looking for the next band so we get another album made.

I just completed my second project through Solid-Merch. I came back because I was happy with the tape and vinyl project I did 2021. This time I made an LP, CD and cassette. If I were just rating for service, I would give Solid-Merch 5 stars. They are attentive to questions and helpful in sorting things out. For example, during this last order I found a typo after I had approved the artwork. They worked with the vendor to resubmit it without extra charge or delay. The reason for 3 stars is due to some quality concerns with the manufactures this project was outsourced too. For the cassette, the O-card was not aligned well, despite following the template. For the CD, I did a six-panel wallet, again with the template and there was confusion about where the front panel should be on it. In the end the back of the wallet was printed with the front artwork. Since it's a 6-panel this is forgivable because it can still be presented but just opens on the left side instead of the right. Also, the very first CD I played had a half second of another track beginning track 1. Thankfully the other random ones I checked did not. My biggest complaint is with the vinyl. I bought the gig package which doesn't have a test pressing. That is a risk, so any issue I had could not be remedied. Again, that is on me. But I did have high hopes for the quality since I have worked with them before. The vinyls are inconsistent. I have one that skips. They are too quiet so the need sound is prominent in quieter parts. The "anti-static" bags cause static. Every record has needed to be cleaned with a brush to remove the static and the paper trims from the vinyl cover. Finally, the poly sleeves are cloudy and make the artwork dull. I just bought new poly sleeves on my own and replaced them all for a better presentation. For all of that Solid-Merch gets two stars. Average it with the service and we get to 3.5.