Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
Solid-MerchSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Solid Merch did a great job with my CD presentation and production. The communication throughout the process was very helpful. Definitely recommend their services to anybody who wants to get their project packaged professionally.
By Chad M.
Highly recommend. I ordered a batch of 500 CD's in Digipak form and they came out amazing. Aside from the product quality, I was blown away by Solid-Merch's customer service. We hit a little speedbump during the process of this project, but it was a blessing in disguise because Solid-Merch has earned my trust as a result of the solution they provided to the challenge we faced. I will continue to order projects from Solid-Merch in the future and I recommend you give them a try if you're thinking about it. Top notch, world class customer service. Look no further! Shout to to Nick from the Solid-Merch team for helping me out and keeping me updated throughout the process.
By Joel M.
High-quality excellent service. The sound came out perfect. You guys were so great to work with so helpful. Looking forward to my next album with you guys. The vinyl was just what I expected. The artwork came out great on both vinyl and CDs. Can’t say enough about you guys. Thank you so much.
By Frank L.
Great company, easy interface to upload muisc and artwork. Super fast turnaround time, staff was responsive to any questions and would respond at the latest, the next day. Product looked top notch, I will use them again, and recommend to other musicians.
By Alan
Solid Merch Rules! Super easy ordering process. Great communication from artwork issues (on our end), providing proofs, to shipping notifications. Top notch merch with a quick turnaround! We’ll be using them again for sure!
By fatby T.
Solid Merch did an excellent job! It took a little longer than projected which stretched my commitments to customers, but they were very understanding and credited some $$ back to me! No cracked cases or discolored printing. I thought the printing quality could be a bit better, but overall I would definitely recommend! Thanks again, SM!
By Leland K.
great support and great end result. I used Solid Merch for CDs and vinyl of my latest EP. I'm very happy with the results, The printing of the jackets/cases is spot on and the audio quality was perfect. I was a little concerned with not getting a test resting, but I trusted my engineer to master it correctly and it came out great. I highly recommend Solid Merch, just make sure you send them high quality audio and images to get the best result, they will faithfully reproduce what you give them.
By Graham B.
Perfect! Vinyl came with the exact specifications outlined in the template. All the text and images were clear with the same quality as the digital template. The sound is great with no warping on the vinyl. This was my first time having any vinyl pressed (100 copies) and I will definitely be ordering from Solid-Merch again!
By Angel
