Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
The friendly and caring feeling I got from the staff.
By customer
Response from Solace Health· Aug 10, 2026
We're so happy to hear that our staff made such a positive impression on you. Thank you for sharing your kind feedback!
Rebecca was just awesome
By Raymond B.
Response from Solace Health· Aug 10, 2026
We're so happy to hear you had such a wonderful experience with us. We truly appreciate your kind words!
Amanda Marciano is the best! Tried working to get my Rx with Embody. That firm admitted their IT was an issue and they never fixed it. It’s been a week or more trying to get my Rx with Embody to no avail. Amanda is working to cancel my Embody and move me over to a more trustworthy and efficient Rx supplier. She is diligent to the extreme. I would be lost trying to get my special Rx with out Solice Health and Amanda Marciano!
By Ted
Response from Solace Health· Aug 10, 2026
We are truly grateful for your kind words and positive feedback. We're so glad to hear that our team could assist you effectively with your prescription needs, especially after a challenging experience elsewhere. We always strive to provide efficient and trustworthy service.
So far all I’ve had is a bunch of text messages that it’s being worked on. I almost missed my Zepbound script this month due to all the confusing of having my doctor re-prescribe my medication, and I still paid the $344. The pharmacy is as confused as I am, Imon the mp3 program while now with all the calling from your company to my pharmacy it’s not putting my scripts through the mp3 program, yesterday I needed antibiotics and a steroid prescription and it was all kicking back to regular insurance. I obviously do not qualify for the new Medicare Bridge Program and your person is trying to force it and it is messing up all my other prescriptions. The only thing I’ve seen from this Solace is you billing my Medicare for bogus service, I was never even informed that there were charges associated with this service. I NO LONGER WANT YOUR SERVICE, REMOVE ME FROM THIS SERVICE AND I ADDITIONALLY PLAN TO DISPUTE ALL FEES THAT YOU HAVE CHARGED TO MY MEDICARE.
By Nancy
Response from Solace Health· Aug 10, 2026
Hi Nancy, we are so sorry for everything you've gone through, this is a lot of confusion and disruption to your care. Your frustration is completely understandable, especially with something as important as making sure your medications go through without a fight every time. Please give our customer service team a call directly at (240)693-3281 so they can address the billing concerns and your request to stop service sorted out properly right away 💚
I'm not sure about the company, but my advocate, Kristie, is great. Helpful, concerned, considerate and hard worker. You know when someone cares about their work ethic or just in it for the money. (the current trend in the medical profession $$) Her heart is big and she loves helping and caring for others. Can the company say that about all their employees? If not, why not?
By Beth
Response from Solace Health· Aug 10, 2026
We're so glad to hear about your positive experience with one of our team members. It's wonderful to know that their dedication and care made such a difference. We truly value all our employees and strive to ensure everyone embodies these qualities. Thank you for sharing your feedback!
They are beautiful great fantastic hard working people that I feel very confident in whoever I talk with they make sure I feel wanted and they are here to help me get things done even when I can't Thank you all 💯
By Sharon
Response from Solace Health· Aug 10, 2026
We are so thrilled to hear about your wonderful experience! It's fantastic to know that our team makes you feel valued and supported in getting things done. Thank you for your kind words!
Ebi is helping me get things done I have not been able to do myself thank you
By Lonnie B.
Response from Solace Health· Aug 10, 2026
We are so pleased to hear that we have been able to assist you in achieving your goals. Your feedback truly brightens our day!
Stephanie is excellent and caring of my needs
By Diana P.
Response from Solace Health· Aug 10, 2026
We are so pleased to hear that our team member was excellent and caring. We truly appreciate you sharing your positive experience with us.
