Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Erica was so helpful and easy to work with. She answered all of my questions and made sure I was fully informed at each step.
By Deborah S.
Response from Solace Health· Aug 14, 2026
We are so happy to hear about your positive experience with our team member! We appreciate your kind words and are glad they are taking such great care of you.
I would like to sincerely express my appreciation for the advocate who has been working diligently to address and resolved my request. She has been attentive, responsive, and persistent in helping move the matter forward. I truly appreciate the time and effort and professionalism that have been demonstrated throughout this process.
By Nancy L.
Response from Solace Health· Aug 13, 2026
We're so pleased to hear about your positive experience with our advocate. It's wonderful to know that their attentiveness, responsiveness, and persistence made such a difference. We truly appreciate you acknowledging their professionalism and dedication.
Michelle is a helpful constant in myquest to stay as healthy as possible.
By Sue
Response from Solace Health· Aug 13, 2026
We are so happy to hear that your advocate is a helpful constant in your health journey. Thank you for sharing your positive experience!
So far, I have had a lot of websites to navigate by myself, but I think this will work out.
By Hag
Response from Solace Health· Aug 13, 2026
We appreciate your feedback and are glad to hear you anticipate a positive experience. We are always working to improve our navigation.
Monica is very kind she is very patient with me as we try to maneuver my different doctors getting new doctors and sending medical records and she's been doing so much for me it is taking a big load off of me I'm having enough trouble getting to the doctors as it is but she keeps me straight.
By Christine
Response from Solace Health· Aug 13, 2026
We are so pleased to hear about the wonderful support you've received. It's fantastic to know that our team's patience and dedication have made such a positive difference in managing your medical care. We truly appreciate you sharing your experience.
The representative was plesent and very helpful Always keeping our scheduled appointments
By tina D.
Response from Solace Health· Aug 13, 2026
We are so happy to hear you had such a pleasant and helpful experience with your representative. Thank you for sharing your positive feedback!
My experience with Solace gets a five star rating for the outstanding communication between myself and my advocate, Helena responds to my texts within minutes of me sending them, she is always on top of any issues that come up, she is such great support
By customerDeborah G.
Response from Solace Health· Aug 13, 2026
We are so pleased to hear about your outstanding experience and that your advocate is providing such dedicated and responsive support. It's wonderful to know she keeps you updated and on top of everything.
Makayla has totally relieved me of the horrendous and unnecessary burden since being diagnosed with the big C in January. It’s been a constant hassle with doctors and insurance to no avail. The last thing I needed when dealing with an illness like this. It’s meant everything to me that she has taken that overwhelming burden off my shoulders/brain/soul!
By Christina W.
Response from Solace Health· Aug 13, 2026
We're truly touched to hear how much support you've received during such a challenging time. It means a great deal to us that we could alleviate some of the burdens you've faced with medical and insurance complexities. We are here to help.
