Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
I really am glad that I have been paired with Kim Grady. She has been such a great support and I appreciate her time and expertise. She has helped me so much. I am just so THANKFUL!
By Simone
Response from Solace Health· Aug 17, 2026
We are so happy to hear that you are thankful for the support and expertise provided. We appreciate you sharing your positive experience!
I’m not sure what Solace is supposed to do for me besides having someone talk with me a couple of times a month. Don’t really understand its purpose?
By Barbara J.
Response from Solace Health· Aug 17, 2026
We appreciate your honest feedback. We understand your concerns about Solace's purpose beyond regular conversations. We are always working to clarify how our services can best support our users.
My advocate is wonderful. She listens and hears me, my concerns and my goals. It is nice to know there are people out there that truly care.
By Lori
Response from Solace Health· Aug 17, 2026
We are so happy to hear about your positive experience with your advocate! We appreciate your kind words and are glad they are taking such great care of you by listening to your concerns and goals.
Had a great experience. No problems and quick service. Laura was a dream to work with.
By Susan Steele J.
Response from Solace Health· Aug 17, 2026
We're so happy to hear you had such a great experience with our team member! We appreciate you sharing your positive feedback.
The person on the phone
By customer
Response from Solace Health· Aug 17, 2026
We appreciate you taking the time to share your feedback about your phone experience with us. We're glad to hear from you.
They have been so helpful and encouraging.
By Kathleen M.
Response from Solace Health· Aug 17, 2026
We are so happy to hear that our team has been helpful and encouraging. We truly appreciate your positive feedback!
Shay a has done a wonderful job for me so far! My life is much less stressful now that I have someone else working for me to get the healthcare I need. Thank you Shayna and Solace Health!
By Mary N.
Response from Solace Health· Aug 17, 2026
We are so happy to hear that our team member has made such a positive impact and helped reduce your stress. It's wonderful to know you're receiving the healthcare you need!
So far, great. My advocate is hard at work, taking care of things that have become overwhelming for me. She is a real go-getter. Her vibe is authentic... really caring and wanting to help in any way she can. And I think, once we get some of the preliminaries taken care of, things will continue to get easier for me.
By arlsied
Response from Solace Health· Aug 17, 2026
We are so glad to hear that your advocate has been a great help and is easing your overwhelming burden. It's wonderful to know that their authentic and caring approach is making a positive difference for you. We appreciate your kind words!
