sniffspot.comReviews of sniffspot.com

Response from sniffspot.com· Sep 22, 2026

Cristina, thank you for being part of Sniffspot for six years and for giving your reactive and foster dogs so many Sniffspot adventures. We took another look at your account and found that a significant portion of the credits from your June upgrade had expired, which we did not identify or clearly explain in our earlier responses. Our Care Manager has reached out directly and offered either to restore those credits or refund their value. We’ve also identified an issue affecting annual renewal timing that our team is working to fix. We’re sorry it took us too long to get to the bottom of this, especially after the conflicting information you received along the way. We appreciate how much you’ve supported Sniffspot over the years and hope we can begin to rebuild your trust.

Response from sniffspot.com· Sep 18, 2026

We love hearing this! 💙 Seeing a reactive dog finally have the freedom to run, explore, and just be a dog is such a special feeling. We’re so glad Sniffspot has given your girl a place where she can enjoy that freedom and brought you some joy along the way, too! 🐾

Response from sniffspot.com· Sep 14, 2026

Thanks for reaching out about this. We understand how frustrating it would be to lose access to your account and then see an unexpected charge. When you contacted us on Sept. 12, our Care Team refunded the full $192 charge and canceled your membership so it will not renew. We appreciate you bringing the login issue to our attention, and we’re glad we were able to resolve the billing issue right away.

Response from sniffspot.com· Sep 11, 2026

Nick, we’re glad to hear the Sniffspots themselves have been great, and we understand your frustration with what happens to unused credits when canceling. Our Care Team has reached back out to you with options so you won’t simply lose the value of your remaining credits when your membership ends. We also appreciate you raising this with us and giving us the opportunity to provide a better resolution.

Response from sniffspot.com· Sep 11, 2026

We love hearing this! 💙 Having a private place to run, explore, and just be a dog can make such a difference for reactive dogs and their people. We’re so glad Sniffspot has been a great resource for you! 🐾

Response from sniffspot.com· Sep 4, 2026

Thank you so much for sharing this! 💙 Every dog deserves the chance to run, explore, and just be a dog, including those who aren’t comfortable sharing their space with other dogs. We love hearing that you’ve found a great variety of Sniffspots and thoughtful hosts who give you and your buddies the privacy you need while making your visits special. Here’s to lots more freedom, fun, and happy adventures together! 🐾

Response from sniffspot.com· Sep 4, 2026

Gina, thank you for hosting with Sniffspot and for the positive experiences you’ve created for your guests. We’ve reviewed the support conversation about your payout, including the information you shared from Stripe. We understand how frustrating it is to receive conflicting information about what is preventing your earnings from being paid. Our team is continuing to work through the issue with you directly so we can determine what is preventing the payout and get it resolved. Getting paid for the visits you host is essential, and we appreciate your patience while we work to get to the bottom of this.

Response from sniffspot.com· Sep 4, 2026

Joy, this is absolutely not the first Sniffspot experience we want for anyone. When you contacted us, our Care Team refunded your booking in full and immediately turned off the spot while we reached out to the host to investigate what happened. We take it seriously when a guest arrives for a confirmed reservation and the people at the property aren't expecting them. We appreciate you bringing this to our attention and giving us the opportunity to investigate the listing, even though we understand why this experience left you unwilling to try Sniffspot again.