SnapcycleReviews of snapcycle.com

Wouldn’t know how your e-bikes are because I didn’t receive it. That’s right it set in englewood,cal for 46 hrs and then in ellenwood,ga for another 10hrs . When it got picked up by fed-ex on Wednesday I received email it would be delivered on Friday. Then on Friday received email been a change to your shipment new delivery day will be on Monday 8-28-2023 must sign for package. So I pay fed-ex 5,55 to deliver at a pacific time window so I can make sure someone is home to sign for package. I have someone leave work early to be here between 5:00 and 8:00 which’s what time window fed-ex gave me. So after I called snap cycle customer service and after been told couple of times well we can’t control fed-ex once package leaves us … you have two options they will try to deliver your package a couple more times and then send you’re package back to us and we’ll refund you’re money and at that point I didn’t need to listen to any more of you’re customer service representatives. I went out of my way to be home make sure someone was home to be treated like it was my fault fed-ex didn’t deliver and even payed 5.55 extra to fed-ex only to be told we’ll refund your money when fed-ex sends your package back to us. So nope sorry can’t review something I never received.

Great website,excellent description of product I ordered a Snap cycle Pegasus for my wife, she loves it. Great design and very durable,Love the adjustable handlebars.I always look at the design of things I buy and the welds on the frame are top notch, you guys did it well. I made a mistake and ordered a long range bike for myself from another company that advertised they were from California and my bike was shipped from New Jersey never again, any future purchases will be from Snapcycle, thanks again for the quality, ''oh''did I mention the other companies bike cost me $400.00 more. Thanks again Rob and Karen Desha.

The packaging was great. The only complaint I had was waiting for the 2nd bike because it was out of stock and when it was shipped to me the gears are really clunky sounding when I shift gears. I am not sure how to fix that and the derailer was bent a little bit. Other than that the bikes ride great and have not had any other issues.

Snapcycle owners This is the Bearded Quality Engineer I just unpacked and assembled the New Rev of the Snapcycle R1. I will be putting together a video on youtube about this R1 rev. soon. But for those wandering about what Snapcycle did with all of our suggestions? Well, they took notes and used a great deal of them (especially when related to safety). 1. Handlebar Stim is now adjustable, no more one size fits all. 2. The frame in the Rear Swing Arm has been is Stamps and Welded for more tensile strength (withstands more weight). 3. Hydraulic Breaks (front and back). 4. Electric LED Integrated Taillight / Breaklight. 5. The Packaging is rock solid now. The box is in cognitive, pretending to be a large screen TV. THINGS TO NOTE: The nose of the seat is so long that (if you are a shorter stature person) the lowest portion of the High-Bar is not usable to rest you private parts over. Keep this in mind when ordering your bike. Although the High-Bar offers more tensile strength for us heavier built people, it also present an obstacle for those of us that are short in stature. The handlebars on th R1 High-Bar are different then the handlebars on the R1 Step-through. Review the pictures for Visual Aspects. At some point in the near future I will contact Snapcycle about reviewing the R1Stepthrough Enjoy your ride The Bearded Engineer

ORDERING IS SO EASY! WE LOVE OUR NEW BAGS FOR OUR BIKE!

Great customer service. Had the bikes to my door within 7 days of ordering. Easy setup well packaged. Still early but no issues after 50 mi of riding. Price is good for a mid level bike that rides well on pavement and dirt roads not sure about heavy off roading.

The Snapcycle Eagle worked great right out of the box. It took only a few minutes to assemble and the battery had enough charge for a quick test ride. The shifter, brakes, controller and motor all worked flawlessly. Later, after a full charging session, I took it out for a 20 mile bike trail trip, mostly in PA 0, 1 and 2, with the occasional throttle twist on small hills. It looks like the battery is down only 2 bars. I do wish the manual had more detail on programming the controller. Hopefully there is a video out there somewhere that explains the settings and how to tweak them.

I found my bike for cheaper several days later. I called to get a price match. Initially I was told snapcycle would refund the difference. Several days later I noticed on my bank account that only half the difference had been applied. I then contacted snapcycle and was informed that because I had received a tool kit that I didn’t even want that I couldn’t have the whole difference in price ($100+). Needless to say, I am worried about what is to come in terms of honoring warranty items.