We stopped offering your products…
We stopped offering your products because of your warranty period.
By Blake
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
86 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in California, Snapcycle was founded by a team of young and fun-loving e-bike enthusiasts. We incorporate the latest technology into our ebikes, offer great functionality to our customers, and most importantly, keep our ebikes at an accessible price point for everyone. We believe our ebikes have an amazing price-performance ratio in the market. We hope you'll love them just as much as we do!
Snapcycle (snapcycle.com) has 86 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 17 reviews with 1 star · Clear filters
We stopped offering your products because of your warranty period.
By Blake
I purchased the rear basket for my Wife's bike for a Christmas gift and when she opened it for Christmas the basket looks as though it had been dropped and was dented on the bottom. The box it came in was not damaged so it must have been dropped prior to shipping. How do I go about getting it replaced? Kurt Sramek
By Kurt W S.
Wrong item was sent. I have tried contacting Snapcycle but they are not responding to my emails.
By Mark H.
Be more transparent until the customer of the truth about what they're doing
By Lyle S.
Terrible, ordered it 27 days ago still doesn’t show that it’s on the way. FedEx tracking says they have the package sent snapcycle 4 messages Been about ten days since they would look into it. Wouldn’t order from these clowns
By Brady H.
Customer service is non existent
By Anthony D.
zero customer support
By Robert
Have tried contacting customer service numerous times . No reply . I'm told they are going out of business . This is why you buy from reputable companies with good customer service
By Gary S.