Easy booking
It was easy to book my reservations.
By Teresa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
700 approved reviews, newest moderated first
It was easy to book my reservations.
By Teresa
Enjoyed the process it easy and place is very accommodating . Wonderful place!
By Martha
Outstanding customer service.
By Jason
Needs some new blinds in the Windows, jets in the tub don't work. Needed a few light bulbs replaced, housekeeping needs to clean the light fixture in the bathroom... Dead bugs in it
By Brian
Straight forward web page. Nice voice & email follow up
By Dorval
Fun place to stay - not too far off the beaten path but not on the busy strip either! Had one issue with jacuzzi tub - within 20 minutes of reporting it someone was there to take a look at the problem and fixed us right up!
By Mark
We made reservations and I had some questions about the different cabins it was so easy to talk and make reservations with them.
By Kim
Registration online was easy and quick.
By Angel