Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nestled in the foothills of the Great Smoky Mountains, surrounded by truly majestic views and endless skies, Country Pines Log Home Resort is a private log home community that is situated on 45 private acre estate located between Gatlinburg and Pigeon Forge, in Tennessee. Country Pines offers reasonably priced log cabins in the foothills of the Great Smoky Mountains.
countrypines.com (countrypines.com) has 20 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
20 approved reviews, newest moderated first
Loved the cabin we really enjoyed our stay and the cabin was great. Very clean and in great shape the hot tub was supper nice and relaxing after a day in town. We will be staying with country pines again
By Tony
Response from countrypines.com· Feb 8, 2020
Thank you, Tony, for sharing your positive feedback. We are so happy you had an enjoyable experience at our Country Pines Resort. We look forward to your next visit with us! Best Regards, Country Pines
Been coming here for years and it's always wonderful! The perfect getaway!
By Virginia
Response from countrypines.com· Mar 6, 2018
We are very happy to hear about your perfect getaway at our Country Pines Resort! So pleased that every year you choose to come back and stay with us, Virginia. Thank you for your kind review, we can't wait to see you next year!
Run down. Have stayed approximately 10 times. Will not go back. I don't like having to share and reuse the minimal amount of towels provided for the number of guests/days (no washer/dryer). The bugs about took over. The molded hot tub cover was disgusting. The joke of a "microwave" was ridiculous....ten minutes to do a 30 second job. Overall cleanliness was not good.
By WVKIM
Response from countrypines.com· May 17, 2016
We are very sorry to hear that you did not enjoy your stay at this cabin. We will definitely be passing this information on to the owners and we hope they will consider doing some upgrades in the areas needed. We are the management company for this cabin but we do also own our own cabins and you can see those cabins on www.outrageouscabins.com. We hope you will consider staying in one of those the next time you come to the area as they are more luxurious. We appreciate your feedback.
Wonder cabin with all the necessities. Away from all the hustle but not to far and easy to locate. I've stayed here many times over the years and keep coming back
By Jake
Response from countrypines.com· May 16, 2016
Thank you for the great review, Jake. We look forward to having you come back again next year!
I was very disappointed with this cabin, especially considering this was our first Pigeon Forge/Gatlinburg cabin experience. The cabin smelled mildew. We were supposed to have Wifi but it never worked. The mattresses were HORRIBLE. Hot water sucked. Only 2 people can get a decent hot shower then you are waiting and waiting and waiting some more. The cabin is very dust. It looks like it only receives a superficial cleaning after each guest. There were cobwebs everywhere ceiling fans rattle. I missed the previous review of this cabin. WISH I HAD NOT...
By Vactioner
Response from countrypines.com· May 16, 2016
We are very sorry to hear that you did not enjoy your stay at this cabin. We will definitely be passing this information on to the owners and we hope they will consider doing some upgrades in the areas needed. We are the management company for this cabin but we do also own our own cabins and you can see those cabins on www.outrageouscabins.com. We hope you will consider staying in one of those the next time you come to the area as they are more luxurious. We appreciate your feedback.
We love going to Country Pines and the price is great. The only problem we had is we could not get connected to the internet for our program.
By Cross V.
Response from countrypines.com· Mar 31, 2016
Thank you for taking the time to leave us your feedback. We apologize the internet wasn't working during your stay. The owner of the cabin has resolved that issue and everything is in working order. We do hope you will come back and stay with us in the future!
We throughly enjoyed our time staying in the Bearly Blessed Cabin. Pigeon Forge is a wonderful place.
By Mary
Response from countrypines.com· Mar 24, 2016
Mary, Thank you! We appreciate the review. We hope you will come back and stay with us again.
We all loved the cabin. Had some trouble with breakers kicking off several times. The staff were quick to remedy this for us. Loved the room to park, extra beds, and the kitchen seating.
By Kathy
Response from countrypines.com· Mar 24, 2016
Kathy, Thank you for the review, we appreciate you taking the time to tell us about your stay. In larger cabins like this one we do always have problems with the breakers kicking off but we try to take care of it right away. We hope you will consider staying with us again in the future!
