Good service.
I had good service from my security tech. He was very informative on his plans, and my usage for the equipment. I feel more secure now that I have the updated equipment.
By Jeannette M.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
I had good service from my security tech. He was very informative on his plans, and my usage for the equipment. I feel more secure now that I have the updated equipment.
By Jeannette M.
Better service technology and price
By Joi Ann P.
The service I was provided with has made my family and myself feel safer.
By Gigi P.
I'm happy with service installation and real friendly people !
By Erika Canela L.
Pete King installed our alarm system. He was really friendly and efficient. He had a fun sense of humor and was very helpful in educating us about the system. Yesterday an hvac came to the house and our dog almost tried to kill him, but Pete had the dog at ease the whole time. I trust her opinion of strangers above my own sometimes. He is clearly a good guy and a pro at his job.
By Jonathan Cody F.
I had no problem, Roger arrived right on time, installed the system and walked us through the whole thing.
By Johann
The tech was very helpful and knowledgeable. Give me important tips about monitoring. Did a superb job. Was very polite.
By Jamil Nazrul N.
The installation was quick easy and totally painless. Installer showed up on time, was informative and very careful with all my belongings.
By Dean S.