Outstanding
I called in for a quote and was greeted with such professionalism and customer knowledge that we had to switch to this company to monitor our service. Thank you Smith, you representatives are outstanding.
By Cheyenne L.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
I called in for a quote and was greeted with such professionalism and customer knowledge that we had to switch to this company to monitor our service. Thank you Smith, you representatives are outstanding.
By Cheyenne L.
Helped me connect my disconnected plugs and was very informed about the system.
By Christian Franco M.
Our tech, Pete, was awesome. He was courteous, professional, funny, and was great at answering questions. Highly recommend!
By Meera V.
Great system and great service.
By Gloria O.
Tech was very helpful and knowledgeable of the services. Helped me to make decisions about the best set-up for my needs. Paperwork was very simple and I feel that this system will work for my family.
By Donna M.
As a first time home buyer, security was key for me! After reading the reviews and speaking to a representative, I had no reservations about using Smith. I'll refer ever person I know!
By Claudia C.
Grieta service and very helpful to get started before installing the alarm.
By Luis F.
Ricky was wonderful! I had a lot of questions and concerns, and he made sure I got the answers I needed.
By Laura L.