Couldn't have been better or more professional
I am please to have switched to Smith Monitoring. These guys are good and my home is secure and energy efficient. Thanks so much!!
By Lena J.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
I am please to have switched to Smith Monitoring. These guys are good and my home is secure and energy efficient. Thanks so much!!
By Lena J.
Smith monitoring is friendly, on time and concerned about customer service.
By Danette J.
The tech came to install the system was on time, polite, professional in appearance, explanation of the security system and installation of the system. The contract the tech brought with him was exactly the same as what the sales person quoted me, no hidden or extra charges. I will tell all my friends and neighbors.
By Jeff S.
Sean came to the house and made everything extremely easy
By Michael G.
Came out same day to install new security system. great system would recommend these guys anytime.
By Allen S.
Tech came out the same day I called for a quote. He went to work quickly and got everything up and running with no hassle. I'd recommend Smith to friends.
By Janet Ledford O.
Smith monitoring service is the best service is the best service that I have ever came across. I tried many alarm services to install my alarm in my home, but Smith Monitoring came to my home on time and installed my alarm with no problem and had me ready to go in no time at all. I highly recommend Smith Monitoring to all my friends. Ask for Daniel and Dawn, they are the best that I have ever had to work for me.
By Forrest Hubbard S.
Tech, David Lee, was prompt and very efficient in installing new system. Very friendly and knowledgable. Would recommend to anyone.
By paul