Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Jeremy came out on time and walked through all of the options with me. He was very clear on the different options. Installation was quick and easy and I'm very happy with the Smart Home package. It's extremely easy to use and having control via my phone is awesome.
By Ben L.
good service and system
By Frank Helena L.
Great service
By Ana Maria M.
Great people..from the Sale Consultant cody hill, to the techs Daniel and Dawn. Smith monitoring is a very knowledgeable and reliable company. That has great customer service..and my 72yrs old mother was able to use this system fairly easy. thanks again
By David L B.
Dave K did a great job! Ask for Dave when you get your install!
By Mark O.
Great Alarm system. Highly recommended.
By Vivian T.
Great service. Good equipment
By Axel R.
Smith monitoring is a very knowledgeable and reliable company. That has great customer service.
By Divine R.
