thank you for the service
So far this company has been great nice they go though everything with you they explain everything like that you can understand
By Selina C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
So far this company has been great nice they go though everything with you they explain everything like that you can understand
By Selina C.
I am in good hands. Smith was a great experience from main office rep to install service reps. Thanks!
By ken M.
I called yesterday to get my alarm setup and I was relieved that Smith Monitoring provided next day service. I'm very pleased that they appreciate their customers and value their service.
By Rick L.
We needed assistance as our alarm had never been activated. We called Smith and they were no only very friendly but eager to help.
By Kevin H.
My tech Jamie was great. He was very knowledgable and friendly!
By Tracey W.
Staff was very professional, helpful, courteous, and pleasant. Will recommend to others.
By diamond0
From the people in the front office to the field crew, everyone was in constant contact with our family and on-time. The crew walked us through the new system and made everything very easy.
By michael V.
With this being our first security system, Smith Minitoring was helpful and informative. They gave helpful suggestions and made all the paperwork and instructions very easy to inderstand. There is an app you can use to arm or disarm your alarm, which should be very useful as well. So far I am pleased with the service I have recieved.
By Victoria