Awesome service
Awesome service
By Christine Q.
Response from SmartTechProducts· Nov 11, 2021
Thank you purchasing our FreezeFreeHose and the great 5 Star review.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
SmartTechProducts (smarttechproducts.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
113 approved reviews, newest moderated first
Awesome service
By Christine Q.
Response from SmartTechProducts· Nov 11, 2021
Thank you purchasing our FreezeFreeHose and the great 5 Star review.
Great service awesome product best heated hose out there.Period.
By Shafer R.
Response from SmartTechProducts· Nov 4, 2021
Thank you for purchasing our FreezeFreeHose, and the great review! We appreciate your business.
Finally received my hose after waiting, for what seemed forever, for them to get back into production after their mishap. Am currently trying it out in 30 degree weather and so far seems to work as advertised. Looks to be of high quality and made in the USA!
By Stanley T.
Response from SmartTechProducts· Nov 3, 2021
Thank you so much for purchasing our FreezeFreeHose IV. Thank you for the great review. We stand behind our made in USA products with a One Year Warranty.
This company has great customer service and they stand behind there products. I would highly recommend SmartTechProducts. I am a happy buyer!
By Larry O.
Response from SmartTechProducts· Oct 29, 2021
Thank you Larry for being a great FreezeFreeHose customer, Sincerely, SmartTechProducts
Todo muy controlado para mi
By Raymond H.
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yeah ..the hose :) Very good quality and works just as described. Thank you for being there.
By WRP
Response from SmartTechProducts· Jan 15, 2021
Thank you! We appreciate the wonderful feedback. Our FreezeFreeHose should handle your cold weather to keep the supply of water flowing for you.
I ordered these items: Heated Water Hose - FreezeFreeHose and Add-A-Stat Thermostatic Controlled Outlet. They both are working great! The Add-A-Stat turns on at 35* just as stated. And turns off at the right time too. Thank you for this product! I highly recommend these 2 products.
By Vicky B.
Response from SmartTechProducts· Dec 12, 2020
Thank you for the great review! We appreciate your business.
Had an issue with the heated water hose and was replaced at no charge. Its nice to deal with an American company who stands behind their product
By Rob
Response from SmartTechProducts· Dec 2, 2020
Thank you for the wonderful review about our 25 foot FreezeFreeHose. We appreciate your business. Sincerely, SmartTechProducts