Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
554 reviews
Smart RetractSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
554 approved reviews, newest moderated first
Love these! I put two together to keep my dogs out of the living room while I’m away. Works great!
By Deborah
Response from Smart Retract· Jul 29, 2020
Hi Deborah--we love that you are loving your Retract-A-Gates.Thanks for being a great customer and let us know if you have any questions. Deanna at Smart Retract.
This gate is fantastic, functional and hides away when not in use.
By AC
Response from Smart Retract· Jul 29, 2020
Hi and thank you for being a fantastic customer! Let us know if you have any questions. Deanna at Smart Retract.
we put two units together to cover a wider area and it worked great. would recommend to anyone with a dog.
By Doug
Response from Smart Retract· Jul 29, 2020
Hi Doug--thank you for the excellent 5-star review! Let us know if you have any questions. Thanks, Deanna at Smart Retract.
I bought and returned 5 different options before I found retract a gate. Great fit, good service. Recommend.
By Ted
Response from Smart Retract· Jul 29, 2020
Hi Ted--you are one of the best customers we have found!. Thanks for the awesome review and let us know if you have any questions. Deanna at Smart Retract.
Love the gate. Easy to install. Looks good
By Michelle
Response from Smart Retract· Jul 29, 2020
Hi Michelle, thank you for being a Retract-A-Gate customer! If you have any questions, please let us know. Thanks, Deanna at Smart Retract.
We love this gate. While it does require installation into wall, it is clear/white and when retracted is barely there. It does not detract from the look of a room. For us, we take the trade off of wall installation for the convenience of retraction to nothing when not needed or guests at house. We love the soft material and ease of use - easy to set up and take down. We also love the transparency when up - you can still see through it. When locked, our baby cannot move - very safe. When not locked, he like to try to stretch it our crawl under it. We simply keep it locked. Highly recommend - you will not regret this purchase.
By Kelly
Response from Smart Retract· Jul 29, 2020
Hi Kelly--we love hearing these great things! We agree, the old adage of “you get what you pay for” is very true here as well. Thanks, and please let us know if you have any questions. Deanna at Smart Retract.
It's worth every penny
By Sean
Response from Smart Retract· Jul 29, 2020
Hi Sean! Thank you for being one of the best customers around! Let us know if you have any questions. Deanna at Smart Retract.
I love my Retract-A-Gate!. I own a pet service business and my dogs (and employees dogs) come to work. Before purchasing this gate, we were constantly having to retrieve our dogs from the well meaning clients who would let them out. I could not find a gate to fit the opening until Retract-A-Gate. Now are dogs stay safe behind the gate and we do not have to police the clients!
By Honor
Response from Smart Retract· Jul 29, 2020
Hi Honor--we love having you as a customer! We love hearing how Retract-A-Gate allows you and your employees to have your best friends at work safely. Thanks again and if you ever have any questions, please let us know. Deanna at Smart Retract.
