Customer service is very helpful
Customer service is very helpful! Walked me through my order and helped me to avoid an error in ordering.
By Allison
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
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Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Customer service is very helpful! Walked me through my order and helped me to avoid an error in ordering.
By Allison
outstanding customer service
By Karen
I have printed numerous booklets that are proofed, printed and shipped in a quick and clear process with happy results.
By Samuel L.
We love SmartPress. Their products are always high quality, and they have great customer service.
By Jessica
SmartPress always does a great job for us and when they or we have a concern there's always a great solution to get it just right. Our go-to-printer.
By Dan W.
Great product and service
By michelle
I printed 90% of my wedding suite through smart press - from invites/details cards, to signage, menus and place cards. Such a wonderful experience with quality to match. Turnaround time was quick and seamless. Could not have asked for a better experience!
By Nicole
everything we have gotten was perfect
By Janet