Thorough and consistent
Thorough, prompt communication and their work is consistently satisfactory and above :)
By Jeremy
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Thorough, prompt communication and their work is consistently satisfactory and above :)
By Jeremy
Smartpress is quick and great. No matter what I need, they're quick, helpful, and creative. Highly recommend!
By Hannah T.
Quick and easy communication, beautiful signs!
By Cat
Smartpress does an amazing job and I appreciate their products. I wish there was a better visual provided to proof before confirming. I had ordered a book printed and after receiving I realize if I had been able to view it in a book format (opposite pages facing each other), I would have changed some of the settings on my graphics and print. They were off and it didn't look as polished as I had hoped. Thank you!
By Lisa
Smartpress is my go-to printer. I can get quick and easy estimates for my clients right on their site before going to print. They are top notch when it comes to customer service and I even have a dedicated person to chat with when I have questions. They really take printing to the next level and make things easy for me which I really appreciate!
By Jennifer
This is about the 20th time our business cards have been misprinted and sent to us in the last couple of months. Sadly, we will not be returning to be a customer of business cards moving forward.
By Kimberly
Smartpress is my go-to for printing for our events. They always produce quality products and their turn-around time is great!
By Sheena
Great service, solid quality
By Leslie