Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
SmartpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Phenomenal experience!!! I was able to upload my document and get it printed within a day! I saved over $1,000 in printing costs over a competitor. I like the fact that is was more of a local business vs. a large corporation.
By Tanya
Smartpress printed my Fly Free & Be notecards—start to finish, they were amazing!!!! I am glad to have found this company. 🩷
By Heather
Thanks. Colors turned out great and super speedy on the amount of time from placing my order to delivery. Thank you.
By Julie J.
Response from Smartpress· Oct 21, 2026
Thank you for your kind review! We're so glad to hear the colors turned out beautifully and your order arrived so quickly. 💙
cute yard signs the sales person was super helpful especially when i had no idea what i was doing would order here again
By A.C
Response from Smartpress· Oct 21, 2026
Thank you for the great review! We're so glad you love your yard signs and that our team was able to guide you through the ordering process. We know printing can feel overwhelming when you're unfamiliar with the options, so making it easy and providing helpful support is important to us. We appreciate your business and look forward to working with you again!
Super fast when I needed it most. Helpful, responsive, and supportive customer support. Worth every penny!
By Adam
Response from Smartpress· Oct 21, 2026
Thank you for the fantastic review! We're so glad we could come through for you when timing mattered most. Providing responsive, supportive service and quality printing is always our goal, and it's wonderful to hear we delivered on both. We truly appreciate your business and look forward to working with you again! 💙
Good job, satisfied by work. But check out time paid as discounted amount.
By Jagdish B.
Response from Smartpress· Oct 21, 2026
Thank you for your feedback! We're glad to hear you're pleased with the quality of your prints. We understand your concerns regarding the additional charge and apologize for any confusion. Because your files included variable data that wasn't selected during the original ordering process, an additional fee was required to accommodate those specifications. We appreciate your understanding and your business, and we hope to work with you again!
Amazing quality at the best price! Quick turn around times and beautiful products. I’m very happy with Smartpress.
By Michael
Response from Smartpress· Oct 21, 2026
Thank you so much. We are looking forward to working with you again! 💙
The help from the Smartpress team was amazing.
By Linda
Response from Smartpress· Oct 21, 2026
Thank you so much for the kind review! 💙
