Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
SmartpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
I was updating format on a print order and needed some guidance to do it correctly. Your team was exceptional in the communication and the order was perfect! Arrived quickly, high quality product. Thank you!
By Shahnaz
The order came quickly, and package very safely to ensure no damage. And customer services was very helpful for a first time order
By Maya
As usual, great service!
By Esteban
Response from Smartpress· Oct 12, 2026
We appreciate you! 💙
Smartpress response and turn around time is very quick. There is always someone who gets back with you to clarify or answer questions. The quality of their product is excellent!
By Vivian F.
Response from Smartpress· Oct 12, 2026
Thank you for the wonderful feedback! We're so glad to hear that our team has been helpful and responsive and that you're pleased with the quality of your printing. We know how valuable your time is, so providing quick answers and reliable turnaround times is always important to us. We truly appreciate your support and look forward to working with you again!
Quick response to questions, fast service, good quality, surprisingly good packaging for the price.
By James V.
Response from Smartpress· Oct 12, 2026
Thank you so much! 💙
Beautiful product, seamless ordering, great experience!
By Kelsie
Response from Smartpress· Oct 12, 2026
Thank you so much. We are so happy we were able to create a great experience for you!
Smartpress never fails to produce a high-quality product and meet our deadlines. Thank you for being responsive in double-checking all of the details and ensuring that we receive exactly what we need in the time that we need it.
By Kathy G.
Response from Smartpress· Oct 12, 2026
Thank you so much for your continued trust in Smartpress! We're happy to hear that our team consistently delivers the quality, attention to detail, and responsiveness you count on. We know how important deadlines are, and we're glad we can help make your printing process a little easier. We truly appreciate your business and look forward to continuing to work with you! 💙
After 45 years in the design and printing business, I've become quite skeptical when it come to printers. Smartpress happily surprised me with: the quick turn-around time, the easy-to use order form interface, your customer service reps and the quality of the printing (which was amazing). Thanks!
By Karen
Response from Smartpress· Oct 12, 2026
Thank you so much for your wonderful review! Coming from someone with 45 years of experience in the design and printing industry, your feedback means a great deal to us! We're thrilled that we were able to exceed your expectations, from the ordering process and turnaround time to our customer service and print quality. We truly appreciate you giving Smartpress a chance and look forward to working with you again! 💙
