always very helpful and always pleased…
always very helpful and always pleased with the products
By Mark Loland D.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
157 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exam Gloves. Practice Marketing. Promotional Giveaways. Patient Re-care Programs. Automated Recall Texts and Emails. Patient Communications. Scrubs and Apparel.
SmartPractice (smartpractice.com) has 157 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
157 approved reviews, newest moderated first
always very helpful and always pleased with the products
By Mark Loland D.
I've never had such a good customer experience. Whenever I needed help I called in and there was always someone available to ready to help me. They were all kind, professional, and encouraging. We got our products quickly and they are the highest quality. My practice will definitely continue to use SmartPractice!
By QFA
Response from SmartPractice· Mar 9, 2018
Thank you for leaving a review, our team here at SmartPractice is thrilled to hear such good feedback! Thank you for your business!
I have no idea what they are talking about never placed an order with them
By Fort Pierce Vision C.
Response from SmartPractice· Mar 8, 2018
Hello, I am sorry for the mistake. Our data base shows you have an account with us and recently called to place an order. I just removed your email from our system to avoid any further issues. Thank you!
Excellent service. Very helpful.
By April
I haven't received a return call regarding my questions
By Mary
Response from SmartPractice· Mar 8, 2018
Hi Mary, I am sorry about the bad experience. We normally respond within 24-48 hours and we regret that we missed that mark. I personally reached out to our Customer Service Manager to have you taken care of today. Feel free to reach back at (800) 522-0800.
They always make ordering easy! I love their bright fun recall cards for our patients. Great service, great company!
By Northeast Pediatric D.
Response from SmartPractice· Mar 8, 2018
Hello, thank you for your review! We are happy you enjoy our products and service and are also happy to have business with your office!
Love their sympathy cards. Great experiences with customer service. No complaints!
By New England Animal Medical C.
Response from SmartPractice· Mar 8, 2018
Thank you for your wonderful review! We are happy to hear you had such a great experience with us and that you love our Sympathy cards. We strive to make our customers happy!
Great customer service. Our office had a little issue with delivery of our appointment reminder cards but when ever I called to try and resolve the problem they had always been very helpful and willing to look into the problem. It turned out to be an issue at UPS but we did eventually get our order. Since it did take a while to get our order they ended up overnighting it at no additional charge to us.
By Les S.