Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
I actually got paid, I had no issues with the experience. I'd recommend!
By Skyler
Response from SmartphonesPLUS· Aug 17, 2026
Thanks for sharing your experience! We’re happy to hear everything went smoothly and that you’d recommend us. We really appreciate your business!
The process was pretty easy. I haven’t yet seen about payment, but hopefully all will be well with that (it’s not a lot anyway, but better than putting the phone & its components in the landfill).
By Laura C. C.
Response from SmartphonesPLUS· Aug 17, 2026
Thanks for giving us a try! We’re glad the process was easy and that you chose to give your phone a second life rather than sending it to the landfill. Every device that can be kept out of the waste stream is a win in our book!
Super easy, over communicated as the product was sent out, received, reviewed and paid out. Would turn to them again for future trade ins!
By John H.
Response from SmartphonesPLUS· Aug 17, 2026
Thank you! We’re glad you felt informed throughout the process. We appreciate the kind words and would be happy to help again whenever you have another device to trade in!
Quick fast payout
By Kenneth J.
Response from SmartphonesPLUS· Aug 17, 2026
Thanks for the review! We’re glad we could get everything processed and paid out quickly. We appreciate you choosing SmartphonesPLUS!
Got paid exact price for my phone in box brand new I love this company and will be doing business with them again.
By JC
Response from SmartphonesPLUS· Aug 17, 2026
Thank you for the great review! We’re glad everything matched the quote and that you had such a positive experience. Feel free to reach back out once you're ready to send another device in and we'd be happy to help!
Very simple process to mail Apple Watch and get paid exactly what was quoted
By RANDY E.
Response from SmartphonesPLUS· Aug 17, 2026
Thanks for the review! We’re glad the process was simple and that everything went as expected with your Apple Watch and payout. We appreciate your business!
I sold them a two year old smartwatch in great condition. They sent a good sized box (cost me $5) for my smartwatch and they paid for postage. Once the watch got to them it took one full day for appraisal and issuing payment. Funds were issued via Venmo so it was instant. Would use them again.
By Tim
Response from SmartphonesPLUS· Aug 17, 2026
Thank you for sharing such a detailed review! We’re glad the process from shipping through appraisal and payment was quick and straightforward. It’s great to hear the Venmo payout worked well for you, and we’d be happy to work with you again!
Very easy and fair process.
By John
Response from SmartphonesPLUS· Aug 17, 2026
Thanks for the kind words! We’re glad you found the process easy and fair. We really appreciate you choosing SmartphonesPLUS!
