Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
Easy, quick payment, didn’t try to give me less money after they received the phone
By Brian
Response from SmartphonesPLUS· Feb 19, 2025
Hi Brian, We're happy that you had an easy experience and thanks for sharing your experience. Being transparent and fair in evaluating trade-ins is something we take pride in! Thanks, The SmartphonesPLUS Team
Easy process and fast payment.
By Gary
Response from SmartphonesPLUS· Feb 19, 2025
Hi Gary, Thanks for leaving a review! We're so happy your experience was a good one. Just let us know if there is any other trade-ins we can help with! Thanks, The SmartphonesPLUS Team
Everything went smoothly and simple... nothing complicated. I love it.. will definitely use in the future. Thank you 😊
By Roger P.
Response from SmartphonesPLUS· Feb 19, 2025
Hi Roger, Thank you for taking the time to leave us a review. We're glad to hear you had a really smooth experience. Let us know when you need us again in the future and we'll be sure to help you out! You're welcome! Have a great day! The SmartphonesPLUS Team
very good experience doing business with smartphonesPlus
By Sean
Response from SmartphonesPLUS· Feb 14, 2025
Hi Sean, Thank you for taking the time to leave feedback. We're glad to hear you had a really good experience. Let us know when you need us again in the future, we'd be happy to help! Have a great day! The SmartphonesPLUS Team
It's supper easy to do and they have great packaging.
By Jorge
Response from SmartphonesPLUS· Feb 14, 2025
Hi Jorge, Thanks for the kind words! We're so glad to hear you found the process easy and the packaging top-notch. We'll continue working hard to provide a great trade in experience! Have a great day! The SmartphonesPLUS Team
One of few company that pays right away. While they may not have the highest quotes. They will still accept your phone even if your phones battery is less than 80%
By Charles T.
Response from SmartphonesPLUS· Feb 5, 2025
Hi Charles, Thank you for sharing your experience! We're glad to hear that you appreciated our quick payment process. We work hard to make trade-ins as easy as possible, and we’re happy to accept all phones in any condition. We’re always looking to improve, so we’ll keep working on offering even better value for your devices! Have a great day! The SmartphonesPLUS Team
Quick turnaround. Easy shipping. Trustworthy.
By Adam
Response from SmartphonesPLUS· Feb 5, 2025
Hi Adam, Thanks for sharing your feedback. We're glad that you had a great experience! Just let us know if you need anything else, we'll be here to help. Have a great day! The SmartphonesPLUS Team
Fast, quality service!
By Donovan
Response from SmartphonesPLUS· Feb 5, 2025
Hi Donovan, Thank for taking the time to leave a review. We appreciate that you trusted us and would be happy to help with any future trade-ins! Have a great day! The SmartphonesPLUS Team
