Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
Quick easy and fast payment.
By Rob
Response from SmartphonesPLUS· Sep 24, 2026
Thanks for the great review! We’re happy to hear the process was quick and easy and that your payment came through promptly. We appreciate your business!
Easy to use, good communication, and timely process throughout
By Rochelle
Response from SmartphonesPLUS· Sep 24, 2026
Thank you for sharing your experience! We’re glad everything went smoothly and that you found the process easy from start to finish. We appreciate you choosing to work with us!
The process was well explained, easy to follow, and SmartphonesPLUS followed up on every step, doing exactly what they promised. To be truthful, I was surprised that everything went as advertised. I'm now a permanent customer for disposing of older devices.
By Dave N.
Response from SmartphonesPLUS· Sep 24, 2026
We’re so glad to hear the process was easy to follow and that our communication kept you informed along the way. It means a lot to know we’ve earned your trust for future devices. Thank you for giving us the opportunity to work with you!
Their customer service is great and let me feel comfortable with the deal.
By xiaokun
Response from SmartphonesPLUS· Sep 24, 2026
Thank you for the kind words! We’re glad our team was able to make the process feel comfortable and straightforward. We appreciate you taking the time to share your experience with us!
Paid what they promised, on time!
By AZ C.
Response from SmartphonesPLUS· Sep 15, 2026
Thanks for the review! We’re glad everything went as expected and that you received the amount you were quoted on time. We’re happy we could make the trade-in process a smooth one!
low offer ): must accept
By LiNDA H.
Response from SmartphonesPLUS· Sep 15, 2026
We’re sorry to hear the offer wasn’t what you were hoping for. The iPad Air 2 is an older model, so its current trade-in value is unfortunately quite limited. The original $10 offer was not revised, and the full quoted amount was paid. We understand that may still feel disappointing, and if you have any questions about how the offer was determined, please feel free to reach out and we’d be happy to take a look.
Great place to trade in my tablet. Fair pricing and I was paid what I was quoted within two business days.
By Sandi L.
Response from SmartphonesPLUS· Sep 15, 2026
Thank you for sharing your experience! We’re glad you found the pricing fair and that everything went smoothly with your tablet trade-in. It’s great to hear you received your quoted amount within two business days!
Excellent service. Easy to navigate and speedy payment.
By Keith C.
Response from SmartphonesPLUS· Sep 15, 2026
Thanks for the great review! We’re happy to hear the site was easy to navigate and that your payment arrived quickly. We’re glad we could make the process simple from start to finish!
