Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
I love their services so much , I sold iPad mini 7th gen Great experience
By Kayla
Response from SmartphonesPLUS· Jul 9, 2025
Thank you for your feedback. We’re glad to hear you were pleased with our services and had a great experience selling your iPad Mini 7th Gen. We appreciate your business and look forward to assisting you again in the future!
This whole process was really quick and easy
By Zahra
Response from SmartphonesPLUS· Jul 8, 2025
Thank you for the feedback! We're so glad to hear the process was quick and easy for you, that's exactly what we aim for. We appreciate you choosing us!
Update, after initial issue with payment processing, their IT team helped to resolve conflict and I was issued the payment in another way for the item. Thank you for your help.
By Michael
Response from SmartphonesPLUS· Jul 8, 2025
Hi Michael, Thank you for sharing your experience. We understand how frustrating payment issues can be, and we want to help resolve this for you. I checked with our team and saw that we've attempted to follow up with you. Please don’t hesitate to reach out to us at 877-346-9932 or [email protected] and we'll ensure you receive your payment. The SmartphonesPLUS Team
Things worked as advertised and payment was relatively quick.
By Robert
Response from SmartphonesPLUS· Jul 3, 2025
Thank you for your review! We're glad everything went as expected and that you received your payment in a timely manner. We look forward on working with you again in the future!
Our transaction was fast and easy. No hassles.
By Jack
Response from SmartphonesPLUS· Jul 3, 2025
Thanks so much for your feedback! We're glad to hear everything went smoothly and that the process was simple and stress-free. We appreciate you choosing us!
Easy to register phone for reimbursement and they kept me up to date on the status. Only negative is it took quite a few weeks to receive the check.
By Lamoyne
Response from SmartphonesPLUS· Jul 3, 2025
Thank you for your review! We're glad to hear that the registration process was easy and that you appreciated the updates along the way. We're always working to improve our processing times and truly appreciate your patience. Thanks again for choosing us!
Excellent. Trade in amount was honored and transaction went smoothly. I was paid promptly as well.
By Thomas
Response from SmartphonesPLUS· Jul 1, 2025
Thank you for your review! We're glad to hear the process went smoothly and that the trade-in amount was honored as expected. We take great pride in providing a hassle-free experience. Thanks again for choosing us!
Great service! Fast cash!
By Jaime G.
Response from SmartphonesPLUS· Jul 1, 2025
Thank you for the review! We're glad to hear you had a great experience and appreciated the fast payment. We hope to work with you again soon!
