Great customer service
Great customer service
By Evan
Response from SmartphonesPLUS· Aug 6, 2025
Thank you for the kind words! We're glad to hear you had a great experience with our customer service. We appreciate your support!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
Great customer service
By Evan
Response from SmartphonesPLUS· Aug 6, 2025
Thank you for the kind words! We're glad to hear you had a great experience with our customer service. We appreciate your support!
Communication was spot on. Got exactly the amount I expected in a timely manner.
By Pat
Response from SmartphonesPLUS· Aug 6, 2025
Thank you for your feedback! We're glad to hear that communication was clear and you received exactly what you expected. We appreciate your business and hope to work with you again!
I was very skeptical about doing this online with a company that I just googled lol but after reading up on it and many of the reviews and now after my own experience I can say this company is a legit, easy use company, They took care of the label, sent me messages and stayed available and in contact through every step, I could access them as needed and they responded in a timely manner. My deposit came on the exact day they estimated it would be and I definitely feel the pay out was fair. I will definitely use this company again and recommend it.
By Alicia
Response from SmartphonesPLUS· Aug 6, 2025
Thank you so much for sharing your experience! We completely understand the hesitation when working with a new company online, so we're especially glad to hear that we were able to earn your trust. It's great to know our communication, process, and payout met your expectations. We truly appreciate your recommendation and look forward to helping you again in the future!
quick and efficient
By Jim
Response from SmartphonesPLUS· Aug 6, 2025
Thank you for your review! We're glad to hear the process was quick and efficient for you. We appreciate your business. Don’t hesitate to reach out if you ever need anything in the future!
Great company. Always give fair prices and in and out quickly
By Clayton
Response from SmartphonesPLUS· Aug 6, 2025
Thank you for the kind words! We’re glad to hear you’ve had consistently great experiences with us. We appreciate your business and look forward to helping you again!
Quick and easy process
By Marla B.
Response from SmartphonesPLUS· Jul 31, 2025
Thank you for the kind words! We truly pride ourselves in making the process fast and easy for everyone. We look forward to helping you again in the future!
Easy transaction!
By Michael L.
Response from SmartphonesPLUS· Jul 30, 2025
Thank you for your review! We’re glad to hear the transaction was easy for you. It was a pleasure doing business with you!
I am very pleased with my transaction with SmartphonePLUS! Thank you so much for being a wonderful company to deal with, I truly appreciate in this day and age!
By Victoria B.
Response from SmartphonesPLUS· Jul 30, 2025
Thank you so much for the kind words! We're thrilled to hear you were pleased with your experience. It truly means a lot to us to be recognized as a company you can count on. We appreciate your support and look forward to helping you again in the future!