Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
Easy to work with, and received a good price for my item I wanted to sell
By James I.
Response from SmartphonesPLUS· Oct 15, 2026
Thank you for the great review! We're glad the process was easy and that you were happy with the price offered for your item. We appreciate you choosing SmartphonesPLUS!
Was fast and efficient. Got my label emailed. Sent it off. They sent me a notification after they received it. A few days later got my payment issued.
By Jeremiah
Response from SmartphonesPLUS· Oct 13, 2026
Thank you for sharing these details! We’re glad the shipping updates kept you informed and that your payment was issued promptly after your devices arrived. Thanks for choosing us!
It was an easy experience and I will use them again
By Thomas H.
Response from SmartphonesPLUS· Oct 13, 2026
We’re happy to hear you had a positive experience! It means a lot to know you’d choose us again, and we look forward to working with you in the future.
Easy process with shipping and receiving estimated payment for each phone.
By Kenia
Response from SmartphonesPLUS· Oct 13, 2026
Thank you for sharing your experience! We’re happy to hear the shipping process went smoothly and that you had a clear idea of what to expect for your payment. We appreciate your feedback and look forward to helping with any future trade-ins!
It was super easy and convenient! Payment was fast, as well.
By Brianna
Response from SmartphonesPLUS· Oct 13, 2026
We’re glad to hear the process was easy and convenient for you! Thank you for taking the time to share your experience, and we hope to work with you again in the future.
Easy process, fair price, quick payment!
By Mia
Response from SmartphonesPLUS· Oct 5, 2026
Thanks for the great review! We’re glad to hear the process was easy and that you were happy with the price and payment speed. We appreciate you giving us a try and hope to work with you again!
Traded in with them one time just to try their service out. Pricing and everything seems good. Customer service is also fast and responsive, but they seem to be non-existent past noon. Took them roughly 3 days, which is ok, but payment takes quite a while. Still waiting on the payout...
By Bokeh Effect G.
Response from SmartphonesPLUS· Oct 5, 2026
Thanks for giving us a try and for sharing your experience. We’re glad to hear the pricing and customer service have been a positive part of the process. We’d be happy to take a look at the payout and see where things stand. We weren’t able to identify your order from the information included with the review, so please feel free to reach out to us directly with your order number or the email address used for the trade-in. We’ll be glad to check on it for you.
They were great! What a smooth transaction!
By Isabela
Response from SmartphonesPLUS· Sep 29, 2026
Thank you for the great review! We're glad everything went smoothly and that you had such a positive experience working with us. We always want the process to be as simple and hassle-free as possible, so it's wonderful to hear we hit the mark. We hope to work with you again in the future!
