Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
SLLACSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you.From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep!We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.
SLLAC (sllac.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
523 approved reviews, newest moderated first
The glasses looked cheap in person.
By Spoole
Response from SLLAC· Sep 6, 2022
We are sorry that we were not able to satisfy you. If you would like to return or exchange your item you are welcome to contact our customer service.
Cute cheap glasses! Rx turned out great even on progressive lenses. Use a free app to get your pd number. Worked great
By customer
Response from SLLAC· Sep 6, 2022
Thank you for shopping with SllacEyewear!
My glasses have the wrong rx in the right lense and I have sent 3 emails and I haven't heard from anyone so I paid for something I can't wear and money is tight for everyone..
By Lisa S.
Response from SLLAC· Aug 5, 2022
We are sorry to reply to you so late. Our customer service has taken care of your issue for you.
I wouldn’t even give you one star. Bad experience the first time they gave me $20 credit to try them again and give them a second chance so I did and it was just as horrible poor quality horrible customer service they do nothing but lie and make excuses never will I use them again
By customer
Response from SLLAC· Jul 12, 2022
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We understand how anxious while waiting for the package especially when the shipping info doesn't update in time. We've contacted the USPS and the newest update showed the package delivered on Jul 2nd. We'll not make any excuses for this and the USPS tracking number is traceable at anyplace at anytime. If you have any questions or need further help, please contact our customer service via [email protected].
Still haven’t received my glasses all they do is lie and make excuses and give you attitude filing a better business complaint
By Caron J.
Response from SLLAC· Jul 12, 2022
Sorry for the inconvenience this brought to you, we understand how anxious while waiting for the package especially when the shipping info doesn't update in time. We've contacted the USPS and the newest update showed the package delivered on Jul 2nd. If you have any questions or need further help, please contact our customer service via [email protected].
The frames are well made; yet the lenses are thick and stick out a bit. But they are quite beautiful. Overall I would say their great quality.
By Keyitta Nyisha D.
Response from SLLAC· Jun 20, 2022
Thank you for shopping with SllacEyewear! If you are not satisfied with your lenses, you can get in touch with us and our customer service can replace them for you. Our email [email protected]
easy to return (was my mistake) and got my credit to purchase new glasses right away.
By customer
Response from SLLAC· Jun 20, 2022
Thank you for shopping with SllacEyewear!
Amazing choice of frames. Really easy to upload your prescription. My sun glasses arrived within 2 weeks and the quality is fantastic. I'm so pleased!
By Leah J.
Response from SLLAC· Jun 9, 2022
Thank you for shopping with SllacEyewear!
