Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
SLLACSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you.From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep!We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.
SLLAC (sllac.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
523 approved reviews, newest moderated first
My package was stuck for 7 days and I reached out to sllac customer service immediately. They offered to remake the glasses for me for free. And I didn't expect they keeped their eyes on my package, and 1 day later, I got an email from them saying my package shipping info just got updated and it would arrive by tomorrow. Their customer service is really nice!! And I love my new glasses!
By Nicole J.
I had questions about how to complete my prescription and send the prescription photo to their customer service. They responded promptly by providing me with a filled prescription screenshot based on my prescription. This eased my concerns, and I was able to complete my order smoothly. Love you, Sllac.
By Joseph S.
I lost my glasses last week and desperate to get a new pair. I contacted their customer service to speed up my order and paid with express shipping! They replied to me quickly and I received my glasses in 5 days. Really appreciate their service!!!
By Tricia M.
I got my transitions glasses today and I'm so excited about the glasses quality with such an affordable prices. Good job, sllac!
By Richard W.
I just recommend you to my friends! Been a fan for Sllac since 2019, and now I have got 7 pairs from them. Each pair is high-quality and the styles can meet my daily suits. Will try more from their new arrivals!
By Anna B.
love the upbeat colors
By Lou
Response from SLLAC· Oct 5, 2023
We are glad you like the upbeat colors. Thanks for sharing your review with us and the community.
Never got a reply from customer service for a return way too small for me
By customer
Response from SLLAC· Sep 21, 2023
We have replied your email 13 days ago, would you please recheck the email box and your spam box?
I haven't got my glasses yet it says delivered but not got
By Customer
Response from SLLAC· Sep 19, 2023
We have replied to you via [email protected] yesterday, and it seemed the email may be missed in your email inbox. Your package was shipped on Sep 4th, and delivered on Sep 16th. Please help to recheck your mailbox or ask your family and neighbors to see if they have laid the package aside. Our customer serive have contacted you for further assistance, please recheck your email box and spam box in case of any missing.
