Arrived on time
Arrived on time, nice guys did a great delivery
By Mike's R.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Sleep Galleria to make it easy for anyone to experience a great nights sleep. Proper relaxation and sleep habits are essential to health and happiness. We have a foundational commitment to help our customers understand sleep and all of the wellness benefits quality sleep can provide.Whether you shop online or in-store you will find we have created an experience built around these principles. Our thoughtful process and approach from beginning to end is clear. With 20,000+ customers now served we think you will find what our guests have found - our shopping experience is educational, easy, and fun. Thank you for shopping with us. Dream Easy®
Sleep Galleria (sleepgalleria.com) has 228 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
228 approved reviews, newest moderated first
Arrived on time, nice guys did a great delivery
By Mike's R.
Awful customer service. No one could track our order. Chair broke day one and having to get reimbursement for repair is a daunting task. Constantly asking for purchase order, etc.
By Ash B.
Please read all reviews before making a purchase with this company.
By Dale W.
Interest rate is high, but a decent avenue to purchase necessary items.
By RTurner
We ordered a mattress and box spring set but only our mattress was delivered to to us. For another 2 weeks we called 3 times trying to figure out where the box spring was and no one told us what happened or called us back until we threatened to go elsewhere. By the end of week 2 we just bought another box spring set from Mattress Factory and asked Sleep Galleria to reimburse us for the box spring we never got. Suddenly the lost box spring was found and they were desperately trying to deliver it to us but by that point we didn't want it, we wanted a refund. This was 2 months ago in August, we have yet to recieve a refund or even a call back.
By Alvin R.
I found the website very user friendly and simple to navigate. I haven't received my pillow I yet, because I just purchased one through Sleep Galleria's website. I can't wait to receive it when I do; I'll give a follow-up review.
By DeLaine H.
The chair is junk. Cust service sucks. Factory and extended warr r junk. Worst money I ever spent
By Kimberly G.
It was awesome service! Can't wait to get my new Osaki 7200!
By Tony