Very helpful and informative by phone
Very helpful and informative by phone. Got my Soclean very quickly. It got shipped out the day I ordered it.
By Julie from O.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
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At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,736 approved reviews, newest moderated first
Very helpful and informative by phone. Got my Soclean very quickly. It got shipped out the day I ordered it.
By Julie from O.
I love this machine. Customer service has been easy to work with. I would recommend this sleep direct and so clean to everyone.
By Donna
The product and service is excellent. My only complaint is the unit is quiet and compact but the air noise is disturbing and make it harder to get to sleep.
By Scott
great products, at great prices
By Ronald R.
Everything went smoothly. Product was sent right out and received quickly.
By James C.
SleepDirect.com offers a great product. The filter kit for my SoClean 2 machine is an excellent value. SleepDIrect shipped the filter system fast. Thank You for your service!
By Gary B.
Good item but ridiculously expensive shipping and not at all fast. Will shop elsewhere.
By Linda
Response from SleepDirect.com· Jan 19, 2019
Hi Linda - I have taken a look at your order. It was placed on 12/31/2018 after our shipping cutoff. Since 1/1/19 was a holiday, it did not ship until 1/2. I see UPS was the method chosen and was delivered to you on 1/7. That is a longer transit time than we would normally expect and the cost of shipping was far too high. I've adjusted that for you to something more reasonable. Regards. Greg
Product was less expensive and in stock. They even called after the online order was placed and offered a special deal/price. Will order products again.
By Larry