Customer service beyond excellent!
Customer service beyond excellent! Outstanding customer service and a high quality product.
By John S.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,736 approved reviews, newest moderated first
Customer service beyond excellent! Outstanding customer service and a high quality product.
By John S.
The unit was delivered on time and is as advertised. It is easy to use and I am sure does a much better job of cleaning than I did by hand. I am very happy with the unit and how it makes my life a little easier. The extended warranty is inexpensive and gives additional peace of mind. The unit is very quiet, with out the unit lights you would not know it was on.
By Barbara T.
GOOD PACKING AND SHIPPING GOOD PRODUCT.
By WILLIAM K.
Product was factory sealed and shipped promptly. Actually, arrived early. Nice!
By William C.
I needed a way to sanitize my CPAP machine, in between regular washings. This was an easy decision, as some CPAP cleaning machines use water. I did not want anyting that needed water as that is just one more step that I didn't need. I like this machine, it seems to be doing its job fine. it takes 5 minutes total time, no joke. Easy to purchase online, $50 off ordering direct from the company. Best of all, at my doorstep the next day shipping was free.
By Kathleen B.
The best price I found, and realy fast service.
By George W.
Very prompt & accurate service.
By Guy G.
great products. wonderful web site
By rita L.