Excellent customer service
Excellent customer service. On time shipping. Great price. I highly recommend them based upon my experience.
By LT
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,736 approved reviews, newest moderated first
Excellent customer service. On time shipping. Great price. I highly recommend them based upon my experience.
By LT
No issues. Simple and straightforward order and delivery
By Robert M.
ur prompt with services
By jerry J.
Response from SleepDirect.com· Dec 13, 2019
Jerry - thank you for the kind words. Our staff works very hard to satisfy each and every customer.
Very satisfied with ease in ordering. Received item in a couple days, easy directions.
By Delores C.
I am so pleased with Sleep Direct.com I purchased a condensor from them April 2019 Telephone calls, delivery of product and courtesy of their staff is EXCELLENT. 3 year warranty and overnight delivery if the condenser isn't working properly. I am planning to order a portable shortly from them directly. They are always there on the job, pleasent and concerned for their customers.
By Linda P.
Only had the SoClean for a week so far love it . Slight oder when first putting the mask on , goes away quickly . Dave H .
By Dave H.
it's very hard to program and the adapter doesn't fit. I will be returning it to the company. Not worth the hassle
By Twila B.
Response from SleepDirect.com· Dec 13, 2019
Twila - we sent you all of the correct items and a reference video to help you connect the items. It looks like you decided to return the product for a refund. We are sorry this did not work out for you.
Helpful, on time. very pleasant. completed all with minimum time.
By CD