Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,736 reviews
SleepDirect.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,736 approved reviews, newest moderated first
I called late one afternoon, ordered a ResMed CPAP machine and heated tubing and the machine was set to my doctor's test results and shipped that day free. I received it the next day and it is literally a life saver. I will definitely use this company again and highly recommend them.
By Bill A.
Been using a CPAP for about 8 months but when camping, without electricity I couldn't. After some research I found alternatives including the battery backup provided by SleepDirect.com. It's not cheap but it does provide the power needed for about 2 nights of non-heated/humidified CPAP usage for me. The ordering process was easy and quick and the battery pack with accessories THE VERY NEXT DAY. Impressive. I recommend SleepDirect.com.
By Mark S N.
Sleep Direct could not have been more professional, knowledgeable or helpful. They delivered correctly on time. I would definitely recommend them.
By marty L.
My experience over the Internet was excellent. The customer service was outstanding and I was treated the way I'd want to be treated as a customer. I will be doing my shopping at Sleep direct from now on.
By Paul S.
I ordered my new C-Pap machine and humidifier and received them within 2 days. Best price on Internet. I am very happy with my machine and the quick service and shipping ....which was Free!
By Mary L.
I had been waiting over a week to get a replacement BPAP from my insurance provider. I called sleep direct on a Friday and had the new machine the next day. After a week without, it was a great feeling to sleep again.
By steve
fast shipping my order showed up the next day. They have many products too choose from.
By Jpesph W.
immediate assitance, knowledgable
By jerrold G.
