Great Company
I have order from Sleep Direct before and have absolutely nothing but good to say about them. They have always sent out the order as fast as they can and I have not had any problems with it after receiving it.
By Elroy K.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,736 approved reviews, newest moderated first
I have order from Sleep Direct before and have absolutely nothing but good to say about them. They have always sent out the order as fast as they can and I have not had any problems with it after receiving it.
By Elroy K.
super helpfull customer service i did get a defective battery but they were quick to resolve problem. would do business with them again
By Craig
It was great working with these guys. They emailed back very quickly and made it easy for me to email my Doctors prescription. The machine came preset and worked well.
By Paul
Happy with product and delivery was very timely.
By Steven K.
Swift delivery, everything worked as advertised and the price was reasonable.
By Ed
Website was easy to use. Product very well packed, shipped quickly, and arrived before I expected. Product is exactly as pictured and described, and meets every expectation. Overall a very positive experience. I am completely satisfied.
By L H.
Orders the battery pack one time and received it readily. I realized I needed another and in a hurry so I ordered just the battery and it was at my home the next day. Thanks
By Joseph W.
Ordering from Sleep Direct was a great experience. Easy, hassel free & fast delivery. Would definitely recommend. No problems.
By Deb C.