Very Fast
Took only 3 days to receive it. The quality of the product is very good.
By Archie T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,736 approved reviews, newest moderated first
Took only 3 days to receive it. The quality of the product is very good.
By Archie T.
I ordered my SoClean 2 on a Sunday and had it by Wednesday
By Jim T.
Read about the So-Clean on line and knew I needed one because my CPAP would make me sick. Started to look on line for prices and came across SleepDirect.com. I had never heard of them but their prices were $30 plus cheaper than anyone else, had free shipping and a free adapter for my CPAP (usually $25). I took a chance and order it. It arrived when they said it would and I absolutely love it. SleepDirect was great throughout the whole process and also sent follow up emails to see if I was satisfied. 👍🏽👍🏽👍🏽👍🏽👍🏽
By Walter R.
Great product and service!
By Melva
it would be nice if you could put the black tubing in where it could remain permanently but that is not possible if you need to fill the water chamber
By Kathleen W.
I find that SleepDirect is an easy company to deal with. Their employees are knowledgeable, their service is great and they ship quickly! I will be a repeat customer!
By OldEyeBall
I had ordered an adapter that I thought I needed but when I put the machine together I noticed that I didn't need it. I emailed the customer service to stop the order and the customer service person, stopped the shipment, canceled the order and called me to confirm. She went through extra steps to help and I greatly appreciated it. I would do business with them again.
By k D.
Ordered a cleaning machine for my CPAP machine. Delivered in a timely manner. Very easy to use..
By CPAP U.