Items were as described and received in…
Items were as described and received in a few days, happy with my purchase.
By Dennis
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,736 approved reviews, newest moderated first
Items were as described and received in a few days, happy with my purchase.
By Dennis
Was in a bind needing a replacement part for my CPAP just before a trip. Spoke to them by phone and explained my situation. Placed the order and received the part by FEDEX overnight the next day, even faster than the 2 day shipping I had paid for. Very understanding and responsive to my situation.
By Kenai42
Very prompt service. Thank You
By Dave C.
This is not a good company to deal with, it's a GREAT COMPANY to deal with, as their customer service is second to none! Products I purchased from SLEEPDIRECT are good, but receiving them rapidly with friendly and efficient service is a real treat these days. I absolutely hate dealing with CPAP/medical supply companies, until I found SLEEPDIRECT that is. These people really came through for me when I was in a life-size bind, and I can't say enough positive things about them.
By MICHAEL J.
Shipped same day I ordered and I received what was expected.
By Jack L.
Very prompt efficient service and quick delivery.
By John K.
Quick response to email inquiry, shipped same day, arrived next day. I will return for my next mask need.
By JP
Excellent...I feel good
By Tabatha M.