Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
SkyTabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkyTab is Shift4's next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. Features include: Online orderingMobile ordering & paymentsReservations & waitlist managementCustomer loyalty programLabor managementReporting & analyticsInCharge mobile appMarketing toolsThird-party integrations
SkyTab (skytab.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
394 approved reviews, newest moderated first
Jasmyn Santos is really super nice and accommodating. She is always ready to help and offer support. We really appreciate her. Great job Jasmyn
By George A.
Response from SkyTab· Nov 20, 2023
Hello George. We're so happy to hear our team has been nothing but helpful. Thanks for leaving a review.
The customer service was great! the follow up was amazing. the pos system was easy to use and very easy to train my employees. Only issues was some updates needed on some of the online features.
By Chris O.
Response from SkyTab· Nov 13, 2023
Hi Chris! We're so happy to hear SkyTab has been a great new addition to your business. Thanks for your feedback.
Im glad I switched, now im connected with my customers, i like the way they have loyalty program, this pos is awesome Don’t be afraid to switch up
By Amb
Response from SkyTab· Nov 9, 2023
Hi Amb. We're happy to hear you're more in touch with your customers. We're glad you switched. Thanks for taking the time to leave a review!
Scott, the installer was great 10 out of 10 and the system is great too! I use it for my bait and tackle shop in Central Falls, Rhode Island called Animal Planet. Come and check us out sometime! Thanks, Dennis
By Dennis L.
Response from SkyTab· Nov 9, 2023
Hello Dennis. We're so happy to hear your experience with SkyTab has all been positive. Thanks for leaving a review!
We are pizza place in Woonsocket Rhode Island , we work with skytab , everything work’s perfect, we like the customer display , kitchen printer screen , very helpful , we like the way online orders comes to our POS directly from our website doordash ubereats
By Anthony R.
Response from SkyTab· Nov 7, 2023
Hi Anthony - Thank you for choosing SkyTab and for the positive feedback! We're thrilled to hear that everything is working seamlessly for your pizza place. Our hardware was designed to make your operations smoother. If you ever need further assistance or have questions, we're here to help.
The fact that David (the tech) sat here for 12 hours an helped us with every little question is crazy to me. You don’t get service like this anywhere. Easy to use, several ways to pay, easiest system I’ve ever used
By Brad B.
Response from SkyTab· Oct 24, 2023
Hi Brad – Thank you for your kind words! We're thrilled to hear about your exceptional experience with our tech, David. Providing top-notch service is our priority, and we're happy to hear that you are finding SkyTab easy to use. We're here to ensure your experience is smooth and efficient at all times.
In training No follow up
By Roy Y.
Response from SkyTab· Oct 5, 2023
Thanks for taking the time to review SkyTab. Please email us at [email protected] so we can better understand your comment and provide any assistance you may need with your account.
We upgraded from their Harbortouch system which did everything we needed. The new Skytab version is the worst system I've ever used and the only one where the conversion was a big step backward. Skytab is missing critical reports such as item sales by server and they've promised for months to make it available. We still have our old location ID and everything we need is in Harbortouch but not in Skytab. The new terminals they provided are constantly rejecting credit cards so we have to restart or call support. Skytab has a customer loyalty program that makes absolutely no sense and they advise to just make manual adjustments to point totals but even then even though there are unlimited discount amount options but you can only use one. Today the financial overview report was changed and there is nowhere on the report where you can see total credit card sales so you can't balance your day with it. The whole system is like a beta test version.
By Dave M.
Response from SkyTab· Sep 18, 2023
Hello Dave, thank you for reaching out. We appreciate you sharing your experience and we’re so sorry to hear that we missed the mark. We would like the opportunity to work with you and resolve any challenges you may still be experiencing! Please reach out to us at [email protected] with your contact information and issue details and we'll ensure it's escalated properly. We are committed to learning from our mistakes and enhancing our services to better serve our customers.
