Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
SkyTabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkyTab is Shift4's next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. Features include: Online orderingMobile ordering & paymentsReservations & waitlist managementCustomer loyalty programLabor managementReporting & analyticsInCharge mobile appMarketing toolsThird-party integrations
SkyTab (skytab.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
394 approved reviews, newest moderated first
Great customer service, great sales representative and easy to navigate through the system. Would definitely recommend if hesitant on making the decision.
By Alex L.
Response from SkyTab· Mar 7, 2024
Hi Alex, thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and sales representative. We're here to make your journey with us as smooth as possible. If you ever need anything else, don't hesitate to reach out!
Good equipment, and even better customer service (Noah is always available + quick to problem solve any issues we come across). Highly recommend.
By Emily F.
Response from SkyTab· Mar 7, 2024
Hi there - Thanks for your glowing feedback! We're thrilled to hear that you've had a positive experience with both our equipment and customer service. We hope to continue to exceed your expectations!
Very satisfied with Skytab! Corey Elwell was wonderful.
By Sara
Response from SkyTab· Feb 28, 2024
Hi Sara! Thanks for taking the time to leave a review. We're happy to hear you've had a positive experience with SkyTab and our team. We can't wait to continue exceeding your expectations.
Skytab has been great we installed it recently as an upgrade to Restaurant Manager in 3 of our locations and the entire experience has been a breeze. Ordering with Cory is easy and as a sales person he’s incredibly knowledgeable. The install process couldn’t have gone smoother thanks to Victor. Most importantly the system is robust enough for a high volume fast casual restaurant.
By Joey C.
Response from SkyTab· Feb 28, 2024
Hi Joey - We're happy to hear about your seamless transition to SkyTab and the outstanding service provided by Cory and Victor! Thank you for choosing us to elevate your restaurant experience. Here's to continued success and smooth operations ahead! 🚀
We switched from Harbortouch to SkyTab after our rep said that it was a much better system. The only difference is that the old Harbortouch would get bogged down with the memory getting full. SkyTab is iCloud based, so that problem went away. The problems with SkyTab are many. We have spent many hours on the phone with support trying to work through them, but it has turned out to be like pulling a loose thread on a sweater. All in all, we have literally spent at least 20 hours in total with support with most of happening when problems arose during business hours. Try dealing with that when you're slammed. The problems are too numerous to mention and it's all been made worse by our rep who has repeatedly told us that they would be sending out a tech to help resolve our problems. Currently shopping for a new system.
By Mom's Place A Chicago G.
Response from SkyTab· Feb 15, 2024
Hello - We appreciate you sharing your experience with us, and we're sorry to hear about the challenges you've encountered. It's important to us that our customers have a seamless experience with SkyTab, and we apologize for any inconvenience caused by the issues you've faced. We understand the frustration of dealing with technical difficulties, especially during busy business hours. Please know that we take your feedback seriously, and we're committed to addressing and resolving these issues promptly. Please reach out to us at [email protected] with your contact information and issue details and we'll ensure it's escalated. We are committed to learning from our mistakes and enhancing our services to better serve our customers.
I changed my pos to Skytab for more updates and better customers service. Mr Scott sawicki is always there for us. I have two locations with them very good customer support.thanks Scott.
By Adel B.
Response from SkyTab· Feb 15, 2024
Hi Adel - We're thrilled to hear that you've had a positive experience with SkyTab. Providing timely updates and excellent customer service is at the heart of what we do, and we're happy that Scott has been there to support you every step of the way. We truly appreciate your loyalty and look forward to continuing to serve you at both of your locations. Thanks again for choosing SkyTab!
Scott, my sales guy and the shift 4 team have been awesome so far. Great pos system, and the price is great
By Daniel C.
Response from SkyTab· Feb 15, 2024
Hi Daniel - Thanks for the shoutout! We're thrilled to hear that you're loving your SkyTab POS system and that Scott and our team have been able to provide top-notch service.
I wouldn't recommend SkyTab to an Enemy! Installers are clueless and system is more down than up. Poor customer service.
By Dj B.
Response from SkyTab· Dec 21, 2023
Hello Dj — Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience with SkyTab hasn’t met your expectations. Please know that your feedback is vital to us, and we would like the opportunity to address your concerns and make things right. We encourage you to reach out to us at [email protected] with your contact information and issue details and we'll ensure it's escalated. We are committed to learning from our mistakes and enhancing our services to better serve our customers.
