SkyGeekReviews of skygeek.com

Always fast service, always correct parts, always have what I need when I need it!

They had what I needed in stock and delivered in a timely manner. Thanks.

Unbelievably poor customer service. I placed and order on August 8th. Order confirmation said would ship within 6 business days. After two weeks I called customer service and was told the product was on back order and that it should ship in another 6 days. I called back and this time I was told that SkyGeek would check with the supplier and somebody would get back to me with a call and/or an e-mail. Of course neither was sent out. A week later I sent another e-mail asking what was going on with my order. I received an e-mail back from Stephanie saying I needed to double my $1,029.00 order or they would not fill it. If I did not double my order they would cancel the original. SkyGeek put me in a bad position with my customers. Too bad they don't have 0 stars as an option because that's what I would give them.

I have placed orders with Skygeek in the past without any problems. HOWEVER, on August 02, 2019, I placed an order for 50 nut-plates. I was advised that my order should ship within 12 business days. On August 21st, I spoke with their customer service rep, "Desire-(sp?)" who stated that my order should have shipped, but that she would further check and call me back with an update. No call came. On August 23rd, I again called speaking with "Desire-(sp?)" with exactly the same info and stating that a follow-up call would follow. AGAIN, NO FOLLOW-UP CALL WAS RECEIVED. Bad customer service can hurt an otherwise good company. Maybe this review will be constructive for the management. Captain Bob. 08/25/19

a GREAT_JOB!

Excellent service

The product was easy to find on the site and priced competetively but the service has been non existent. I ordered my product two weeks ago and can not get any answers as to where it is or when it will be delivered. Not likely to order from them again.

BEST PRICE AND DELIVERY ON MOST ITEMS