SkyGeekReviews of skygeek.com

Shipped Brayco 363 with a loose cap with the lubricant leaking on the packing material and box. In addition shipped LPS#3 without the manufacture's supplied nozzle.

I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut and pasted: Anthony (SkyGeek Help Center) Jul 14, 2026, 4:16PM EDT Hello: You.I don't need all this text- just want an eta please!! Me..Don't be rude, be thankful!! In my humble opinion, SkyGeek needs to be thankful for their customers' consideration and business. What is it with these people?

The website was easy to use, and ordering was a breeze; HOWEVER, I have now been waiting on a Polyurethane adhesive order for over a month. I ordered from their website on February 25th and have yet to receive even a notification that the order has shipped. The status has been stuck at "processing," while the other order status shows "Order Received". This order was for a project at my work, and I am extremely dissatisfied with the lack of communication and transparency around my order. I have tried to call their customer service phone number on multiple occasions, only to wait 15+ minutes before the line is disconnected. I can't even say if customer service was good or not because the line hung up on me before I could even talk to someone. UPDATE: Within 24 hours of this review, SkyGeek updated my order to 'shipped' (04/01) and apparently shipped it overnight (10 AM delivery), as the package was delivered this morning (04/02). Seems the only way to reach customer service and get your product is to write a review on here...

When I made my order, I paid an additional $60 for two day shipping. It took four days to get my part and I got no refund. They proceeded to tell me that it only counts when they get possession of the parts so they don’t actually even have the part on hand, but they failed to mention all this when you order it or put it on their website. But I would think twice about paying any additional shipping or even purchasing. I will never purchase from sky geek again. Their website also stated that the part I purchased was made in the United States, but when I received it, it says made in Mexico.

Waste of time. Place an order then 3 days later they cancel it for no reason Please avoid.

I ordered a $500 Concord battery and they shipped one that was 19 months old ! It took a week to setup the return and wasted a lot of time. Their customer service is terrible. I ordered another battery from a reputable supplier and the battery was 3 weeks old. The company that owns the plane missed 3 business trips because of the return delay.

This place was great a couple years ago. Now their website is inaccurate with whats in stock and how long it takes to ship. You'll wait at least 2 weeks for a shipment. Ordered something that was "In Stock" but was actually back ordered and no one bothered to let us know.

Shipping experience is horrible. I placed an order on August 22, 2025, all items were listed as *IN STOCK* with more than sufficient quantities available for my order. Eleven days later, Sept 2, I reach out to them to ask when my order is shipping and was told on Sept 3 that "my order had a backordered item that was just received into the warehouse yesterday", how convenient! and was told that "It will ship today". On Sept 4th I told them to cancel the whole order. I placed the same order with A/C Spruce on Sept 7 (Sunday) and all except 1 item shipped on Sept 8, one item shipped on Sept 9.